Moon Palace The Grand Cancun All Inclusive | Resort in Cancun

| 8.3 (348 Reviews) |  8 Bathrooms  30 Guests
Cancun Resort | Moon Palace The Grand Cancun All Inclusive

Resort in Cancun

Set in Cancún in the Quintana Roo Region, 16 mi from La Isla Shopping Mall, Moon Palace The Grand Cancun All Inclusive features an outdoor pool and year-round outdoor pool. The resort has a children's playground and a private beach area, and guests can enjoy a meal at the restaurant. Free WiFi is available throughout the property and free private parking is available on site. A flat-screen TV with cable channels, as well as an iPod docking station are featured. Certain rooms feature a seating area where you can relax. You will find a coffee machine in the room. Each room is fitted with a private bathroom equipped with a bath. Extras include bathrobes, slippers and free toiletries. You will find a 24-hour front desk, hairdresser's, and gift shop at the property. This resort has water sports facilities and free use of bicycles and car hire are available. Guests can enjoy various activities in the surroundings, including golfing and cycling. Beto Avila Stadium is 17 mi from Moon Palace Grand, while Coco Bongo is 17 mi from the property. The nearest airport is Cancún International Airport, 8.7 mi from the property.

Moon Palace The Grand Cancun All Inclusive is located in Cancun.

This 898 Bedrooms Resort is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Balcony/Terrace, Transportation/Shuttle, Security/Safety, and several others. This is a 5 star rated property and has over 348 reviews with the average score of 8.3 . Coming to Cancun and needing a place to stay? Be it for work or for leisure, consider staying at this Resort for your next visit, you will surely love it.

You can check the reviews and description of this 898 Bedrooms Resort if you want to learn more about this place in Cancun. These details are authentic, as they are provided by our partner, booking.com.

This Moon Palace The Grand Cancun All Inclusive in Cancun is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Moon Palace The Grand Cancun All Inclusive”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Resort, please let us know.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
View
Wheelchair Accessible
Private Beach
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Snack bar
  • Breakfast in the room
  • Restaurant
  • Fruit
  • Kid-friendly buffet
  • Kids' meals
  • Bar
  • Coffee house on site
  • Wine/Champagne
  • Special diet meals (on request)
Parking
  • Private Parking
  • Accessible parking
  • Parking
  • Free parking
  • Parking on site
Activities
  • Cycling
  • Yoga classes
  • Playground
  • Couples' massage
  • Facial treatments
  • Golf course (within 2 miles)
  • Cooking class
  • Live sports events (broadcast)
  • Aerobics
  • Hot tub/Jacuzzi
  • Neck massage
  • Bike tours
  • Body scrub
  • Pool table
  • Spa facilities
  • Fishing
  • Tour or class about local culture
  • Massage
  • Full-body massage
  • Personal trainer
  • Snorkeling
  • Mini golf
  • Foot massage
  • Water park
  • Sauna
  • Locker rooms
  • Body treatments
  • Live music/Performance
  • Ping-pong
  • Steam room
  • Bowling
  • Kids' club
  • Spa lounge/Relaxation area
  • Pedicure
  • Body wrap
  • Hairstyling
  • Hair coloring
  • Hair treatments
  • Beauty services
  • Back massage
  • Head massage
  • Hand massage
  • Fitness center
  • Fitness
  • Fitness classes
  • Entertainment staff
  • Tennis equipment
  • Tennis court
  • Massage chair
  • Beach
  • Nightclub/DJ
  • Haircut
  • Happy hour
  • Game room
  • Manicure
  • Horseback riding
  • Spa
  • Evening entertainment
  • Makeup services
  • Private beach area
  • Spa/Wellness packages
Entertainment
  • Outdoor play equipment for kids
  • Board games/Puzzles
  • Indoor play area
General
  • Chapel/Shrine
  • Family rooms
  • Non-smoking rooms
  • Designated smoking area
  • Safe
  • Elevator
  • Facilities for disabled guests
  • Wifi in all areas
  • Air conditioning
Guest Services
  • Private check-in/out
  • Dry cleaning
  • Meeting/Banquet facilities
  • Ironing service
  • Room service
  • Tour desk
  • Shuttle service
  • Currency exchange
  • Fax/Photocopying
  • Airport shuttle
  • Car rental
  • Airport shuttle (additional charge)
  • Suit press
  • Laundry
  • Lockers
  • Valet parking
  • Baggage storage
  • ATM on site
  • Shuttle service (additional charge)
  • Hair/Beauty salon
  • Business center
  • Express check-in/out
  • Daily housekeeping
  • 24-hour front desk
  • Shared lounge/TV area
  • Babysitting/Child services
  • Invoice provided
Internet
  • Internet
  • Wifi
  • Free Wifi
Outdoors
  • Sun deck
  • Outdoor pool (year-round)
  • Outdoor pool
  • Garden
  • Outdoor furniture
  • Terrace
Security/Safety
  • Security alarm
  • CCTV in common areas
  • Smoke alarms
  • Fire extinguishers
  • Key card access
  • 24-hour security
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation sealed after cleaning
  • Guest accommodation disinfected between stays
  • Breakfast to-go containers
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • Delivered food covered securely
  • Face masks for guests available
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authorities
  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
  • Process in place to check health of guests
  • Access to healthcare professionals
  • Physical distancing rules followed
  • Cashless payment available
  • Contactless check-in/out
  • Mobile app for room service
  • Screens or physical barriers between staff and guests in appropriate areas
Spa
  • Beach umbrellas
  • Fenced pool
  • Pool bar
  • Beach chairs/Loungers
  • Heated pool
  • Swimming pool toys
  • Swimming pool
  • Rooftop pool
  • Pool with view
Transportation/Shuttle
  • Airport drop-off
  • Airport pickup

Policies

Check-in
The minimum age for check-in is 18
Pet Policy
Pets are not allowed

If a deposit cannot be charged to a guest's credit card, the property will call the guest directly to confirm the credit card information. , in an attempt to prevent cases of fraud, please note that the credit card used to make the reservation must be presented when checking in and that the cardholder must also be present. if this is not the case, any previous payment shall be deemed invalid and full payment for the reservation shall be charged at check-in. , guests who book four nights or more will get $250 usd in resort credit. a 16% service fee applies to services paid with resort credit wich can be used on spa, golf, tours, romantic dinner, and other selected services. , maximum spa credit allowed to redeem $82 usd. other terms and conditions may apply. , please note that any other special requests are subject to availability and additional charges may apply. , all promotional benefits are subject to change or may be suspended at any time without prior notice. , these promotions are not transferable to guests in other rooms. information is subject to change without previous notice. other terms and conditions may apply.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

License number: 1230050337

Reviews

Value for money:
7.83
Location:
8.48
Staff:
8.25
Facilities:
8.71
Comfort:
8.65
Cleanliness:
8.45
Eduardo
Feb 27, 2026 08:00:00 AM
Review Score:   10
Mexico
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: Pools and food
Negative: Not enough time in the day to enjoy everything
Summary: Me and my family enjoyed everything at out stay looking forward to the next one
See All Reviews

Room Arrangement

Room Info Facilities
Grand Deluxe Garden View
Room Type: Double
Room Size: 77 m2
1 King bed(s) Bed
2 Full bed(s) Bed
Grand Deluxe Garden View

Food & Drink

Bottle of water, Minibar, Tea/Coffee maker, Wine/Champagne, Chocolate/Cookies

Bathroom

Walk-in shower, Hairdryer, Shampoo, Body soap, Free toiletries, Toilet, Bathrobe, Towels, Toilet paper, Conditioner, Shower, Bathtub, Bathtub or shower, Private bathroom, Shower cap, Toothbrush, Slippers

General

Lockers, Tile/Marble floor, Smoke Alarm, Safe, Soundproof, Iron, Interconnecting room(s) available, Key card access, Laptop safe, Air conditioning, Trash cans

Media & Technology

Telephone, Cable channels, Flat-screen TV, TV, Radio, Streaming service (like Netflix)

Services

Wake-up service, Executive lounge access, Wake-up service/Alarm clock

Activities

Hot tub

Outdoors

Balcony

Living Area

Sitting area, Desk

Bedroom

Linens, Childrens' cribs, Wardrobe or closet, Alarm clock

View

Garden view

Kitchen

Coffee machine, Dining table, Wine glasses

Accessibility

Shower chair, Adapted bath, Entire unit wheelchair accessible, Roll-in shower, Raised toilet, Emergency cord in bathroom, Toilet with grab rails, Lower sink, Upper floors accessible by elevator

Room amenities

Drying rack for clothing, Hypoallergenic pillow, Non-feather pillow, Socket near the bed

Pool and Spa

Pool towels

Exclusive services

Free gym access
Grand Swim Up Suite Garden View
Room Type: Suite
Room Size: 77 m2
1 King bed(s) Bed
Grand Swim Up Suite Garden View

Food & Drink

Bottle of water, Minibar, Tea/Coffee maker, Wine/Champagne, Chocolate/Cookies

Bathroom

Walk-in shower, Hairdryer, Shampoo, Body soap, Free toiletries, Toilet, Bathrobe, Towels, Toilet paper, Conditioner, Shower, Bathtub, Bathtub or shower, Private bathroom, Shower cap, Toothbrush, Slippers

General

Lockers, Tile/Marble floor, Smoke Alarm, Safe, Soundproof, Iron, Interconnecting room(s) available, Key card access, Laptop safe, Air conditioning, Trash cans

Media & Technology

Telephone, Cable channels, Flat-screen TV, TV, Radio, Streaming service (like Netflix)

Services

Wake-up service, Executive lounge access, Wake-up service/Alarm clock

Activities

Hot tub

Outdoors

Balcony, Private pool, Terrace, Patio

Living Area

Sitting area, Desk

Bedroom

Linens, Childrens' cribs, Wardrobe or closet, Alarm clock

View

Pool view

Kitchen

Coffee machine, Dining table, Wine glasses

Accessibility

Upper floors accessible by elevator

Room amenities

Drying rack for clothing, Hypoallergenic pillow, Non-feather pillow, Socket near the bed

Pool and Spa

Pool towels

Exclusive services

Free gym access
Grand Family Suite Garden View
Room Type: Family
Room Size: 154 m2
2 Full bed(s) Bed
1 King bed(s) Bed
Grand Family Suite Garden View

Food & Drink

Bottle of water, Minibar, Tea/Coffee maker, Wine/Champagne, Chocolate/Cookies

Bathroom

Walk-in shower, Hairdryer, Shampoo, Body soap, Free toiletries, Toilet, Bathrobe, Towels, Toilet paper, Conditioner, Shower, Bathtub, Bathtub or shower, Private bathroom, Shower cap, Toothbrush, Slippers

General

Lockers, Tile/Marble floor, Smoke Alarm, Safe, Soundproof, Iron, Interconnecting room(s) available, Key card access, Laptop safe, Air conditioning, Trash cans

Media & Technology

Telephone, Cable channels, Flat-screen TV, TV, Radio, Streaming service (like Netflix), Game console

Services

Wake-up service, Executive lounge access, Wake-up service/Alarm clock

Activities

Hot tub

Outdoors

Balcony

Living Area

Sitting area, Desk, Dining area

Bedroom

Linens, Childrens' cribs, Wardrobe or closet, Alarm clock

View

Pool view, Garden view

Kitchen

Coffee machine, Dining table, Wine glasses

Accessibility

Upper floors accessible by elevator

Room amenities

Drying rack for clothing, Hypoallergenic pillow, Socket near the bed

Pool and Spa

Pool towels

Internet

Game console - Xbox One

Exclusive services

Free gym access
Grand Presidential Suite
Room Type: Suite
Room Size: 200 m2
2 Full bed(s) Bed
1 King bed(s) Bed
Grand Presidential Suite

Food & Drink

Fruit, Bottle of water, Minibar, Tea/Coffee maker, Wine/Champagne, Chocolate/Cookies

Bathroom

Walk-in shower, Hairdryer, Guest bathroom, Shampoo, Body soap, Free toiletries, Toilet, Bathrobe, Towels, Toilet paper, Conditioner, Shower, Bathtub, Bathtub or shower, Private bathroom, Shower cap, Toothbrush, Slippers

General

Lockers, Tile/Marble floor, Smoke Alarm, Safe, Soundproof, Iron, Interconnecting room(s) available, Private entrance, Key card access, Laptop safe, Air conditioning, Trash cans

Media & Technology

Telephone, Cable channels, Flat-screen TV, TV, Radio, Streaming service (like Netflix), Game console

Services

Wake-up service, Executive lounge access, Wake-up service/Alarm clock

Activities

Hot tub

Kitchen

Wine glasses, Dining table, Kitchen, Coffee machine, Kitchenette

Outdoors

Balcony, Terrace

Living Area

Sitting area, Dining area, Desk, Sofa

Bedroom

Walk-in closet, Alarm clock, Linens, Childrens' cribs, Wardrobe or closet

Accessibility

Upper floors accessible by elevator

Room amenities

Drying rack for clothing, Feather pillow, Socket near the bed, Hypoallergenic pillow, Sofa bed

Pool and Spa

Pool towels

Internet

Game console - Xbox One

Exclusive services

Free gym access
Grand Honeymoon Suite - King Size Bed
Room Type: Double
Room Size: 77 m2
1 King bed(s) Bed
Grand Honeymoon Suite - King Size Bed

Food & Drink

Bottle of water, Minibar, Tea/Coffee maker, Wine/Champagne, Chocolate/Cookies

Bathroom

Walk-in shower, Hairdryer, Shampoo, Body soap, Free toiletries, Toilet, Bathrobe, Towels, Toilet paper, Conditioner, Shower, Bathtub, Bathtub or shower, Private bathroom, Shower cap, Toothbrush, Slippers

General

Lockers, Tile/Marble floor, Smoke Alarm, Safe, Soundproof, Iron, Interconnecting room(s) available, Key card access, Laptop safe, Air conditioning, Trash cans

Media & Technology

Telephone, Cable channels, Flat-screen TV, TV, Radio, Streaming service (like Netflix)

Services

Wake-up service, Executive lounge access, Wake-up service/Alarm clock

Activities

Hot tub

Outdoors

Balcony

Living Area

Sitting area, Desk

Bedroom

Linens, Childrens' cribs, Wardrobe or closet, Alarm clock

View

Garden view

Kitchen

Coffee machine, Dining table, Wine glasses

Accessibility

Upper floors accessible by elevator

Room amenities

Drying rack for clothing, Non-feather pillow, Feather pillow, Socket near the bed, Hypoallergenic pillow

Pool and Spa

Pool towels

Exclusive services

Free gym access
Grand Governor Suite - King Size Bed
Room Type: Suite
Room Size: 151 m2
1 King bed(s) Bed
Grand Governor Suite - King Size Bed

Food & Drink

Bottle of water, Minibar, Tea/Coffee maker, Wine/Champagne, Chocolate/Cookies

Bathroom

Walk-in shower, Hairdryer, Shampoo, Body soap, Free toiletries, Toilet, Bathrobe, Towels, Toilet paper, Conditioner, Shower, Bathtub, Bathtub or shower, Private bathroom, Shower cap, Toothbrush, Slippers

General

Lockers, Tile/Marble floor, Smoke Alarm, Safe, Soundproof, Iron, Interconnecting room(s) available, Private entrance, Key card access, Laptop safe, Air conditioning, Trash cans

Media & Technology

Telephone, Cable channels, Flat-screen TV, TV, Radio, Streaming service (like Netflix), Game console

Services

Wake-up service, Executive lounge access, Wake-up service/Alarm clock

Activities

Hot tub

Outdoors

Balcony, Terrace

Living Area

Sitting area, Desk, Sofa

Bedroom

Linens, Childrens' cribs, Wardrobe or closet, Alarm clock

Kitchen

Coffee machine, Dining table, Wine glasses

Accessibility

Upper floors accessible by elevator

Room amenities

Drying rack for clothing, Hypoallergenic pillow, Non-feather pillow, Socket near the bed

Pool and Spa

Pool towels

Internet

Game console - Xbox One

Exclusive services

Free gym access
Grand Deluxe Suite Garden View - Get 2 Free Nights at Punta Cana
Room Type: Suite
Room Size: 77 m2
2 Full bed(s) Bed
1 King bed(s) Bed

Food & Drink

Bottle of water, Minibar, Tea/Coffee maker, Wine/Champagne, Chocolate/Cookies

Bathroom

Walk-in shower, Hairdryer, Shampoo, Body soap, Free toiletries, Toilet, Bathrobe, Towels, Toilet paper, Conditioner, Shower, Bathtub, Bathtub or shower, Private bathroom, Shower cap, Toothbrush, Slippers

General

Lockers, Tile/Marble floor, Smoke Alarm, Safe, Soundproof, Iron, Interconnecting room(s) available, Key card access, Laptop safe, Air conditioning, Trash cans

Media & Technology

Telephone, Cable channels, Flat-screen TV, TV, Radio, Streaming service (like Netflix)

Services

Wake-up service, Executive lounge access, Wake-up service/Alarm clock

Activities

Hot tub

Outdoors

Balcony

Living Area

Sitting area, Desk

Bedroom

Linens, Wardrobe or closet, Alarm clock

Kitchen

Coffee machine, Dining table, Wine glasses

Accessibility

Shower chair, Adapted bath, Entire unit wheelchair accessible, Roll-in shower, Raised toilet, Emergency cord in bathroom, Toilet with grab rails, Lower sink, Upper floors accessible by elevator

Room amenities

Drying rack for clothing, Hypoallergenic pillow, Non-feather pillow, Socket near the bed

Pool and Spa

Pool towels

FAQ's

Is this Cancun resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Cancun resort?

Check-in time for Cancun resort starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Cancun resort have a swimming pool?

Yes, this Cancun resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Cancun resort?

Best-rates for the Cancun resort starts from $1,095 per night with includes Security/Safety, Wellness Facilities, Breakfast, Hot Tub, Accessibility, Restaurant, Bar, Toiletries, Guest Services, Child Friendly, Laundry, Pool, Designated Smoking Area, TV, Wheelchair Accessible, Private Beach, Business Services, Sports/Activities, Spa, Parking, View, Oceanfront, Entertainment, Internet, Air Conditioner, Ocean View, Balcony/Terrace, Transportation/Shuttle with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Cancun resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Cancun resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Cancun resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Cancun resort?

Based on the information reported by the owner or manager, the Cancun resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Cancun resort?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Resort Availability
Nightly rates from:
USD1,095
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