Is this Old City hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Old City hotel have a swimming pool?

Yes, this Old City hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

Is Old City hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Old City hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Old City hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Old City hotel?

Based on the information reported by the owner or manager, the Old City hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Old City hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Crowne Plaza Knoxville Downtown University by IHG | Hotel in Knoxville

| 9.4 (1003 Reviews) | 1 Bathroom

Old City Hotel | Crowne Plaza Knoxville Downtown University by IHG

Hotel in Old City, Knoxville

Hotel with an indoor pool, near University of Tennessee
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a 24-hour business center, valet parking, and conference space.
Crowne Plaza Knoxville Downtown University by IHG offers 195 accommodations with safes and coffee/tea makers. 55-inch Smart televisions come with satellite channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Restaurant

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Bathtub or shower

Eco-friendly toiletries

Toilet paper

Hair dryer

Toothbrush and toothpaste (on request)

Soap

Shampoo

Towels

Bedroom

Free cribs/infant beds

Air conditioning (climate-controlled)

Bed sheets

Recycling

Safe

Connecting rooms available

Desk

Iron/ironing board

Eco-friendly cleaning products provided

LED light bulbs

Energy-saving switches

Water-efficient showers only

Breakfast

Room service available

1 restaurant

Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 18.5 for adults and USD 7.5 for children

Coffee/tea maker

Mini-fridge

Microwave

Parking

Height restrictions apply for onsite parking

Covered valet parking on site (USD 35 per night; includes in/out privileges)

Covered self parking on site (USD 25 per day; includes in/out privileges)

Wheelchair-accessible van parking available

Accessibility

Wheelchair-accessible van parking

Braille signage

Wheelchair accessible (may have limitations)

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible business center

Wheelchair-accessible public washroom

Elevator

Wheelchair-accessible fitness center

Assistive listening devices available

Wheelchair-accessible registration desk

Wheelchair-accessible restaurant

Activities

24-hour fitness center

Indoor pool

Entertainment

55-inch Smart TV

Satellite channels

General

24-hour business center

Meeting rooms - 10

Conference space (15670 square feet)

Gift shop/newsstand

Front-desk safe

ATM/banking services

Elevator

Vending machine

Ballroom

Banquet hall

English

Locally-owned & organized tours & activities

100% renewable energy

Comprehensive recycling policy

Vegan dining options

Biodegradable coffee stirrers

No plastic water bottles

At least 80% of food locally-sourced

At least 80% lighting from LEDs

At least 80% organic food

Comprehensive food waste policy

No plastic coffee stirrers

Vegetarian dining options

No plastic soda bottles

Local artist showcase

Smoke-free property

No plastic drinking straws

Biodegradable drinking straws

Guest Services

Free cribs/infant beds

Mini-fridge

Microwave

Indoor pool

Luggage storage

Concierge services

Daily housekeeping

Dry cleaning service

Porter/bellhop

24-hour front desk

Internet

Available in some public areas: Free WiFi

In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Available in all rooms: Free WiFi

Outdoors

Vegetable garden

Pool sun loungers

Policies

Check-in

Check-in time starts at 3:00 pm minimum check-in age: 21

Check-out

Check-out before noon contactless check-out available

Child Policy

Children are welcome. kids stay free! up to 2 children 17 years old and younger stay free when using existing bedding. rollaway/extra beds are available for usd 50.0 per night. free cribs (infant beds)!

Payment Policy

Fee for buffet breakfast: approximately usd 20.21 for adults and usd 10.11 for children covered self parking fee: usd 27.31 per day (in/out privileges) covered valet parking fee: usd 38.24 per night (in/out privileges) pet fee: usd 43.70 per accommodation (varies based on length of stay) service animals are exempt from fees rollaway bed fee: usd 50.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Food and water bowls are available pets allowed for an extra charge of usd 43.70 per accommodation (varies based on length of stay) service animals are welcome, and are exempt from fees welcoming dogs and cats only

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of clean promise (ihg) this property uses a grey water recycling system

Reviews

Michael

Feb 1, 2026 03:01:58 AM

Review Score: 10

Summary: Clean Friendly staff

See All Reviews

Room Arrangement

Room Info	Facilities
Standard Room Room Size: m² 1 Twin Bed	General Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, Wardrobe or closet, Room and bed type depend on availability check-in, Pets not allowed, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Standard Room, 1 King Bed Room Size: 300 square feet m² 1 King Bed	General Rollaway/extra beds (surcharge), Number of bedrooms - 1, Square meters - 28, Pets not allowed, Square feet - 300, Extra bed count 1, Private bathroom, Wardrobe or closet, Free local calls, Bed count minimum 1, Bed count maximum 1, City view, Ping - 8.43
Standard Room, 2 Queen Beds Room Size: 300.00 square feet m² 2 Queen Beds	General Ping - 8, Private bathroom, No rollaway/extra beds, Square feet - 300.00, Number of bedrooms - 1, Wardrobe or closet, Square meters - 28, Pets not allowed, Bed count minimum 2, City view, Bed count maximum 2
Standard Room, 2 Double Beds, Accessible (Mobility, Transfer Shower) Room Size: 300.00 square feet m² 2 Double Beds	General Ping - 8, Square feet - 300.00, Square meters - 28, Transfer shower, Pets not allowed, Bathtub or shower, Wheelchair accessible, Number of bathrooms - 1, Private bathroom, No rollaway/extra beds, Wardrobe or closet, Bed count minimum 2, City view, Bed count maximum 2
Standard Room, 1 Queen Bed with Sofa bed Room Size: 300 square feet m² 2 Queen Bed and Double Sofa Bed	General Number of bedrooms - 1, Square meters - 28, Sofa bed, Pets not allowed, Square feet - 300, Extra bed count 1, Private bathroom, No rollaway/extra beds, Wardrobe or closet, Free local calls, Bed count minimum 2, City view, Ping - 8.43, Bed count maximum 2
Standard Room, 2 Double Beds, Accessible (Mobility) Room Size: 300 square feet m² 2 Double Beds	General Number of living rooms 0, Number of bedrooms - 0, Square meters - 28, Pets not allowed, Square feet - 300, Wheelchair accessible, Number of bathrooms - 1, Private bathroom, No rollaway/extra beds, Wardrobe or closet, Roll-in shower, Bed count minimum 2, City view, Ping - 8.43, Bed count maximum 2
Suite, 1 Bedroom Room Size: 600.00 square feet m² 1 King Bed	General Square feet - 600.00, Number of living rooms 0, Number of bedrooms - 0, Sofa bed, Extra bed count 1, Square meters - 56, Number of bathrooms - 1, Private bathroom, No rollaway/extra beds, Ping - 17, Wardrobe or closet, Separate sitting area, Bed count minimum 1, Bed count maximum 1, City view
Premium Room, 1 King Bed (Top Floor) Room Size: 300 square feet m² 1 King Bed	General Rollaway/extra beds (surcharge), Number of bedrooms - 1, Square meters - 28, Pets not allowed, Square feet - 300, Extra bed count 1, Bathrobes, Private bathroom, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1, City view, Ping - 8.43
Room, 1 King Bed, Accessible (Mobility, Transfer Shower) Room Size: 300.00 square feet m² 1 King Bed	General Ping - 8, Rollaway/extra beds (surcharge), Square feet - 300.00, Square meters - 28, Transfer shower, Pets not allowed, Extra bed count 1, Number of bathrooms - 1, Private bathroom, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1, City view
Suite, 1 Bedroom Room Size: 600.00 square feet m² 1 King Bed	General Square feet - 600.00, Private bathroom, No rollaway/extra beds, Ping - 17, Number of bedrooms - 1, Wardrobe or closet, Sofa bed, Bed count minimum 1, Extra bed count 1, Square meters - 56, Bed count maximum 1, City view