Xela Tulum, a Member of Design Hotels | Hotel in Tulum

| 9.1 (28 Reviews) |  11 Bathrooms  22 Guests
Zona Hotelera Hotel | Xela Tulum, a Member of Design Hotels

Hotel in Zona Hotelera, Tulum

Located in Tulum, a few steps from South Tulum Beach, Xela Tulum, a Member of Design Hotels provides accommodations with free bikes, free private parking, an outdoor swimming pool and a fitness center. With a garden, the 5-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The property has room service, a 24-hour front desk and organizing tours for guests. At the hotel, the rooms include a closet. All rooms have a safety deposit box, while selected rooms will provide you with a balcony and others also have sea views. The breakfast offers à la carte, continental or vegetarian options. At Xela Tulum, a Member of Design Hotels you'll find a restaurant serving Latin American cuisine. Vegetarian, dairy-free and vegan options can also be requested. The accommodation has a terrace. Guests at Xela Tulum, a Member of Design Hotels will be able to enjoy activities in and around Tulum, like cycling. Tulum Archeological Site is 7.1 miles from the hotel, while Parque Nacional Tulum is 3.2 miles from the property. Tulum International Airport is 28 miles away, and the property offers a paid airport shuttle service.

Xela Tulum, a Member of Design Hotels is located in Tulum.

This 12 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Parking, Balcony/Terrace, Transportation/Shuttle, and several others. This is a 5 star rated property and has over 28 reviews with the average score of 9.1 . Coming to Tulum and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 12 Bedrooms Hotel if you want to learn more about this place in Tulum. These details are authentic, as they are provided by our partner, booking.com.

This Xela Tulum, a Member of Design Hotels in Tulum is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Xela Tulum, a Member of Design Hotels”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pool
View
Private Beach
Ocean View
Balcony/Terrace
Oceanfront
Transportation/Shuttle
Security/Safety
Sports/Activities
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Internet
Laundry

Facility Overview

Breakfast
  • Bar
  • Restaurant
  • Wine/Champagne
  • Special diet meals (on request)
  • Breakfast in the room
Parking
  • Free parking
  • Parking
  • Private Parking
Activities
  • Diving
  • Cycling
  • Yoga classes
  • Head massage
  • Full-body massage
  • Back massage
  • Spa
  • Spa facilities
  • Massage
  • Fishing
  • Couples' massage
  • Private beach area
  • Foot massage
  • Hand massage
  • Snorkeling
  • Spa/Wellness packages
  • Windsurfing
  • Neck massage
  • Beach
  • Fitness
  • Fitness center
  • Beachfront
General
  • Non-smoking rooms
  • Adults only
  • Smoke-free property
  • Air conditioning
  • Safe
  • Wifi in all areas
Guest Services
  • Valet parking
  • Concierge
  • Daily housekeeping
  • Private check-in/out
  • Room service
  • 24-hour front desk
  • Tour desk
  • Airport shuttle (additional charge)
  • Airport shuttle
  • Baggage storage
  • Laundry
  • Invoice provided
Internet
  • Free Wifi
  • Wifi
  • Internet
Outdoors
  • Terrace
  • Outdoor pool (year-round)
  • Outdoor furniture
  • Outdoor pool
  • Garden
  • Sun deck
Security/Safety
  • CCTV outside property
  • Smoke alarms
  • CCTV in common areas
  • 24-hour security
  • Fire extinguishers
  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • All plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securely
  • Food can be delivered to guest accommodation
  • Breakfast to-go containers
  • Staff follow all safety protocols as directed by local authorities
  • First aid kits available
  • Access to healthcare professionals
  • Cashless payment available
  • Physical distancing rules followed
  • Mobile app for room service
Spa
  • Infinity pool
  • Beach chairs/Loungers
  • Swimming pool
  • Pool with view
Transportation/Shuttle
  • Airport pickup
  • Airport drop-off

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Partially refundable
Payment Policy
Credit card required
Pet Policy
Pets are not allowed

This property does not accommodate bachelor(ette) or similar parties, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, guests under the age of 18 can only check in with a parent or official guardian.

Reviews

Value for money:
8.81
Location:
9.45
Staff:
9.7
Facilities:
9.45
Comfort:
9.54
Cleanliness:
9.69
Cecilia
Feb 6, 2026 08:00:00 AM
Review Score:   10
USA
Reviewer Type: Couple
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Studio
Room Type: Studio
Room Size: 18 m2
1 Full bed(s) Bed

Bathroom

Hairdryer, Toilet, Towels, Body soap, Shower, Private bathroom, Bathrobe, Toothbrush, Conditioner, Shampoo, Free toiletries, Toilet paper

General

Iron, Key access, Trash cans, Air conditioning, Smoke Alarm, Safe

Bedroom

Linens, Wardrobe or closet

View

Garden view

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Room amenities

Feather pillow, Hypoallergenic pillow, Non-feather pillow
Double Room with Garden View
Room Type: Double
Room Size: 20 m2
1 King bed(s) Bed

Food & Drink

Minibar, Bottle of water

Bathroom

Hairdryer, Toilet, Towels, Body soap, Shower, Private bathroom, Bathrobe, Toothbrush, Conditioner, Shampoo, Free toiletries, Toilet paper

General

Iron, Key access, Trash cans, Air conditioning, Smoke Alarm, Safe

Outdoors

Patio

View

Garden view, View

Bedroom

Linens, Wardrobe or closet

Pool and Spa

Pool towels

Room amenities

Feather pillow, Hypoallergenic pillow, Non-feather pillow
Deluxe Double Room
Room Type: Double
Room Size: 47 m2
1 King bed(s) Bed

Food & Drink

Minibar, Bottle of water

Bathroom

Hairdryer, Toilet, Towels, Body soap, Shower, Private bathroom, Bathrobe, Toothbrush, Conditioner, Shampoo, Free toiletries, Toilet paper

General

Iron, Key access, Trash cans, Air conditioning, Smoke Alarm, Safe

Outdoors

Balcony

Living Area

Sitting area

View

Sea view, View

Bedroom

Linens, Wardrobe or closet

Pool and Spa

Pool towels

Room amenities

Feather pillow, Hypoallergenic pillow, Non-feather pillow
Large Double Room
Room Type: Double
Room Size: 26 m2
1 King bed(s) Bed

Food & Drink

Minibar, Bottle of water

Bathroom

Hairdryer, Toilet, Towels, Body soap, Shower, Private bathroom, Bathrobe, Toothbrush, Conditioner, Shampoo, Free toiletries, Toilet paper

General

Iron, Key access, Trash cans, Air conditioning, Smoke Alarm, Safe

Outdoors

Balcony

View

Sea view, View

Bedroom

Linens, Wardrobe or closet

Pool and Spa

Pool towels

Room amenities

Feather pillow, Hypoallergenic pillow, Non-feather pillow
Queen Room with Sea View
Room Type: Double
Room Size: 43 m2
1 King bed(s) Bed

Food & Drink

Minibar, Bottle of water

Bathroom

Hairdryer, Toilet, Bathtub, Towels, Body soap, Shower, Private bathroom, Bathrobe, Toothbrush, Conditioner, Shampoo, Free toiletries, Toilet paper

General

Iron, Key access, Trash cans, Air conditioning, Smoke Alarm, Safe

Outdoors

Balcony

Living Area

Desk, Sofa, Sitting area

View

Sea view, View

Bedroom

Linens, Wardrobe or closet

Pool and Spa

Pool towels

Room amenities

Feather pillow, Hypoallergenic pillow, Non-feather pillow
Queen Room with Balcony
Room Type: Double
Room Size: 29 m2
1 King bed(s) Bed
Queen Room with Balcony

Food & Drink

Minibar, Bottle of water

Bathroom

Hairdryer, Toilet, Bathtub, Towels, Body soap, Shower, Private bathroom, Bathrobe, Toothbrush, Conditioner, Shampoo, Free toiletries, Toilet paper

General

Iron, Key access, Trash cans, Air conditioning, Smoke Alarm, Safe

Outdoors

Balcony

View

Sea view, View

Bedroom

Linens, Wardrobe or closet

Pool and Spa

Pool towels

Room amenities

Feather pillow, Hypoallergenic pillow, Non-feather pillow
Deluxe Double Room with Sea View
Room Type: Double
Room Size: 42 m2
1 King bed(s) Bed

Food & Drink

Minibar, Bottle of water

Bathroom

Hairdryer, Toilet, Bathtub, Towels, Body soap, Shower, Private bathroom, Bathrobe, Toothbrush, Conditioner, Shampoo, Free toiletries, Toilet paper

General

Iron, Key access, Trash cans, Air conditioning, Smoke Alarm, Safe

Outdoors

Balcony

Living Area

Sofa, Sitting area

View

Sea view, View

Bedroom

Linens, Wardrobe or closet

Pool and Spa

Pool towels

Room amenities

Feather pillow, Hypoallergenic pillow, Non-feather pillow
Queen Room with Garden View
Room Type: Double
Room Size: 20 m2
1 King bed(s) Bed

Food & Drink

Minibar, Bottle of water

Bathroom

Hairdryer, Toilet, Towels, Body soap, Shower, Private bathroom, Bathrobe, Toothbrush, Conditioner, Shampoo, Free toiletries, Toilet paper

General

Iron, Key access, Trash cans, Air conditioning, Smoke Alarm, Safe

Outdoors

Balcony, Private pool

View

Garden view, View

Bedroom

Linens, Wardrobe or closet

Pool and Spa

Pool towels, Plunge Pool

Room amenities

Feather pillow, Hypoallergenic pillow, Non-feather pillow
Apartment
Room Type: Apartment
Room Size: 47 m2

Bathroom

Hairdryer, Toilet, Towels, Body soap, Shower, Private bathroom, Bathrobe, Toothbrush, Conditioner, Shampoo, Free toiletries, Toilet paper

General

Iron, Key access, Trash cans, Air conditioning, Smoke Alarm, Safe

Kitchen

Refrigerator, Coffee machine

Living Area

Sofa, Sitting area

Bedroom

Linens, Wardrobe or closet

View

Garden view

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Room amenities

Feather pillow, Hypoallergenic pillow, Non-feather pillow
Deluxe Double Room with Bath
Room Type: Double
Room Size: 48 m2
1 King bed(s) Bed

Food & Drink

Minibar, Bottle of water

Bathroom

Hairdryer, Toilet, Bathtub, Towels, Body soap, Shower, Private bathroom, Bathrobe, Toothbrush, Conditioner, Shampoo, Free toiletries, Toilet paper

General

Iron, Key access, Trash cans, Air conditioning, Smoke Alarm, Safe

Outdoors

Balcony

View

Sea view, View

Bedroom

Linens, Wardrobe or closet

Pool and Spa

Pool towels

Room amenities

Feather pillow, Hypoallergenic pillow, Non-feather pillow
Deluxe Suite with Sea View
Room Type: Suite
Room Size: 75 m2
1 King bed(s) Bed

Food & Drink

Minibar, Bottle of water

Bathroom

Hairdryer, Toilet, Bathtub, Towels, Body soap, Shower, Private bathroom, Bathrobe, Toothbrush, Conditioner, Shampoo, Free toiletries, Toilet paper

General

Iron, Key access, Trash cans, Air conditioning, Smoke Alarm, Safe

Outdoors

Balcony

Living Area

Desk, Sofa, Sitting area

View

Sea view, View

Bedroom

Linens, Wardrobe or closet

Pool and Spa

Pool towels

Room amenities

Feather pillow, Hypoallergenic pillow, Non-feather pillow

FAQ's

Is this Zona Hotelera hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Zona Hotelera hotel?

Check-in time for Zona Hotelera hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Zona Hotelera hotel have a swimming pool?

Yes, this Zona Hotelera hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Zona Hotelera hotel?

Best-rates for the Zona Hotelera hotel starts from $460 per night with includes Security/Safety, Wellness Facilities, Restaurant, Internet, Private Beach, Spa, Bar, Pool, View, Ocean View, Sports/Activities, Breakfast, Parking, Balcony/Terrace, Transportation/Shuttle, Guest Services, Entertainment, Laundry, Air Conditioner, Oceanfront with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Zona Hotelera hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the hotel has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Zona Hotelera hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Zona Hotelera hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Zona Hotelera hotel?

Based on the information reported by the owner or manager, the Zona Hotelera hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Zona Hotelera hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD460
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