Is this Playa Mujeres resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Playa Mujeres resort have a swimming pool?

Yes, this Playa Mujeres resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Playa Mujeres resort?

Best-rates for the Playa Mujeres resort starts from $305 per night with includes Hot Tub, View, Wheelchair Accessible, Ocean View, Business Services, Toiletries, Guest Services, Child Friendly, Parking, Accessibility, Wellness Facilities, Spa, Bar, Breakfast, Internet, Laundry, Air Conditioner, Designated Smoking Area, TV, Bedding/Linens, Restaurant, Pool, Balcony/Terrace, Sports/Activities, Kitchen with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Playa Mujeres resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Playa Mujeres resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Playa Mujeres resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Playa Mujeres resort?

Based on the information reported by the owner or manager, the Playa Mujeres resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Playa Mujeres resort?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Villa del Palmar Cancun Luxury Beach Resort & Spa | Resort in Punta Sam

| 8.6 (1008 Reviews) | 1 Bathroom

Playa Mujeres Resort | Villa del Palmar Cancun Luxury Beach Resort & Spa

Resort in Playa Mujeres, Punta Sam

Luxury resort on the beach, with 5 outdoor pools
Catch some rays at the beach or spend the day relaxing at Villa del Palmar Cancun Luxury Beach Resort & Spa's full-service spa. Then enjoy a meal at one of the resort's 6 restaurants.
Villa del Palmar Cancun Luxury Beach Resort & Spa offers 415 accommodations with minibars and espresso makers. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 50-inch flat-screen televisions come with premium satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Punta Sam resort provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

5 outdoor swimming pools and 4 hot tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

View

Wheelchair Accessible

Ocean View

Balcony/Terrace

Accessibility

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Bathtub or shower

Rainfall showerhead

Free toiletries

Toilet paper

Hair dryer

Soap

Shampoo

Towels

Bathrobes

Bedroom

Blackout drapes/curtains

Air conditioning (climate-controlled)

Free cribs/infant beds

Ceiling fan

Premium bedding

Down comforter

Hypo-allergenic bedding

Bed sheets

Safe

Window screens

Individually furnished

Connecting rooms available

Desk

Iron/ironing board

Eco-friendly cleaning products provided

Individually decorated

Slippers

Phone

Turndown service

Breakfast

6 restaurants and 1 coffee shop/cafe

24-hour room service

Coffee/tea in common area(s)

5 bars/lounges, 1 beach bar and 1 poolside bar

Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: USD 40 for adults and USD 20 for children

Cleaning supplies

Minibar

Paper towels

Espresso maker

Coffee/tea maker

Free bottled water

Toaster oven

Parking

24-hour drop-off airport shuttle (surcharge)

Wheelchair-accessible parking and van parking available

Airport shuttle on request

Free self parking on site

Limo/town car service

Free valet parking on site

Accessibility

Elevator door width (inches): 47

3 on-site accessible parking spaces

Front entrance ramp

Visual alarms in hallways

Wheelchair-accessible van parking

Accessible airport shuttle

Wheelchair accessible (may have limitations)

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Well-lit path to entrance

Wheelchair-accessible pool

Wheelchair-accessible parking

Wheelchair-accessible public washroom

Elevator

Wheelchairs available on site

Wheelchair-accessible concierge desk

Wheelchair-accessible restaurant

Activities

Adjacent to a golf course

Snorkeling

Ecotours

Outdoor pool access

Golf lessons

Hiking/biking trails

Children's pool

Steam room

Shopping

Arcade/game room

Beach yoga

Access to nearby outdoor pool

Lifeguards on site

Sauna

Yoga classes

Kayaking

Beach volleyball

Fitness classes

5 outdoor pools

Full-service spa

4 hot tubs

Playground

Fitness center

Entertainment

Premium channels

MP3 dock

Satellite channels

50-inch flat-screen TV

General

ATM/banking services

Gift shop/newsstand

Grocery/convenience store

Elevator

Spanish

Portuguese

English

German

Italian

French

Communal living room

Romance packages available

Beach towels

Designated smoking areas

Guest Services

Supervised childcare (surcharge)

Children's pool

Snack bar/deli

Arcade/game room

Access to nearby outdoor pool

5 outdoor pools

Free cribs/infant beds

Grocery/convenience store

Free children's club

In-room child care (surcharge)

Children's games

Children's toys

Playground

Laundry facilities

Luggage storage

Multilingual staff

Concierge services

Porter/bellhop

Daily housekeeping

Dry cleaning service

Wedding services

Tour/ticket assistance

Laundry facilities

24-hour front desk

Turndown service

Internet

Available in some public areas: Free WiFi

In-room WiFi speed: 25+ Mbps

Available in all rooms: Free WiFi

Outdoors

Beachfront location

Beach umbrellas

Lifeguards on site

Terrace

Pool sun loungers

Beach loungers

Pool umbrellas

Garden

Furnished balcony

Spa

Body wraps

Spa open daily

Couples treatment room(s)

Massage - prenatal

Hot tub

Hydrotherapy

Manicures and pedicures

Outdoor treatment areas

7 treatment rooms

Facials

Body scrubs

Massage/treatment rooms

Aromatherapy

Sauna

Body treatments

Massage - on the beach

Massage - sports

Massage - hot stone

Steam room

Massage - Swedish

Massage - deep-tissue

Reflexology

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: midnight contactless check-in available early check-in subject to availability late check-in subject to availability minimum check-in age: 18

Check-out

A late check-out fee will be charged check-out before 11:00 am contactless check-out available late check-out subject to availability

Child Policy

Children are welcome. rollaway/extra beds are not available. free cribs (infant beds)!

Payment Policy

Fee for buffet breakfast: approximately usd 40 for adults and usd 20 for children airport shuttle fee: usd 50 per vehicle (maximum occupancy 4) late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a smoke detector, a security system, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Carlos

Nov 19, 2025 08:47:06 AM

Review Score: 6

Summary: I made again, the typical mistake of accepting a mediocre breakfast for listening to a "membership" presentation. Despite telling them we are going to say no to any offer, they said it didn't matter, etc. Well, at the last moment, the inevitable hard faces were shown by the sales team, specially a not very nice supervisor who was impolite. What a bad experience! Because of him I will never return nor recommend any of my relatives or friends to go there. He won! :)

See All Reviews

Room Arrangement

Room Info	Facilities
Deluxe 1 King Bed Room Size: 538 square feet m² 1 King Bed	General Number of living rooms 0, Mini-fridge, Private bathroom, Square meters - 50, Number of bedrooms - 0, Square feet - 538, Garden view, Ping - 15.12, Microwave, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
One Bedroom Room Size: 1152 square feet m² 2 King Bed and Double Sofa Bed	General Number of bedrooms - 1, Dishwasher, Full-sized refrigerator/freezer, Stovetop, Blender, Separate dining area, Washer/dryer, Laundry detergent, Kitchen, Mixer, Garden view, Bed count minimum 2, Toaster, Dining table, Ice maker, Microwave, Separate bedroom, Number of living rooms 1, Number of bathrooms - 2, Ping - 32, Square feet - 1152, Cookware, dishware, and utensils, Private bathroom, Square meters - 107, Separate sitting area, Freezer, Oven, Bed count maximum 2
Two Bedroom Suite Ocean View Room Size: 1690 square feet m² 4 King Bed, Queen Beds and Double Sofa Bed	General Number of bedrooms - 2, Dishwasher, Full-sized refrigerator/freezer, Stovetop, Ping - 47, Blender, Separate dining area, Washer/dryer, Laundry detergent, Kitchen, Mixer, Square meters - 157, Bed count minimum 4, Toaster, Dining table, Ice maker, Microwave, Number of bathrooms - 3, Number of living rooms 1, Square feet - 1690, Cookware, dishware, and utensils, Private bathroom, Separate sitting area, Freezer, Oven, Bed count maximum 4, Ocean view
One Bedroom Ocean View Room Size: 1152 square feet m² 2 King Bed and Double Sofa Bed	General Number of bedrooms - 1, Dishwasher, Full-sized refrigerator/freezer, Stovetop, Blender, Separate dining area, Washer/dryer, Laundry detergent, Kitchen, Mixer, Bed count minimum 2, Number of living rooms 0, Toaster, Dining table, Ice maker, Microwave, Separate bedroom, Number of bathrooms - 2, Ping - 32, Square feet - 1152, Cookware, dishware, and utensils, Private bathroom, Square meters - 107, Separate sitting area, Freezer, Oven, Ocean view, Bed count maximum 2
Two Bedroom Room Size: 1687 square feet m² 4 King Bed, Queen Beds and Double Sofa Bed	General Number of bedrooms - 2, Dishwasher, Full-sized refrigerator/freezer, Stovetop, Ping - 47, Blender, Separate dining area, Washer/dryer, Laundry detergent, Kitchen, Mixer, Square feet - 1687, Garden view, Square meters - 157, Bed count minimum 4, Toaster, Dining table, Ice maker, Microwave, Number of bathrooms - 3, Number of living rooms 1, Cookware, dishware, and utensils, Private bathroom, Separate sitting area, Freezer, Oven, Bed count maximum 4
Upgrade Garza Blanca Room Size: m² 2 Queen Beds	General Number of living rooms 0, Mini-fridge, Private bathroom, Number of bedrooms - 0, Garden view, Microwave, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Deluxe Ocean View 1 King Bed Room Size: 538 square feet m² 1 King Bed	General Number of living rooms 0, Mini-fridge, Private bathroom, Square meters - 50, Number of bedrooms - 0, Square feet - 538, Ping - 15.12, Microwave, Bed count minimum 1, Ocean view, Bed count maximum 1, Number of bathrooms - 1
Three Bedroom Ocean Front Room Size: 4628 square feet m² 4 King Beds and Queen Beds	General Square meters - 430, Dishwasher, Full-sized refrigerator/freezer, Stovetop, Blender, Separate dining area, Washer/dryer, Laundry detergent, Kitchen, Mixer, Number of bedrooms - 3, Ping - 130, Bed count minimum 4, Toaster, Dining table, Ice maker, Microwave, Pillow menu, Number of bathrooms - 4, Number of living rooms 1, Cookware, dishware, and utensils, Private bathroom, Square feet - 4628, Separate sitting area, Freezer, Oven, Bed count maximum 4, Ocean view
Deluxe 2 Queen Beds Room Size: 538 square feet m² 2 Queen Beds	General Number of living rooms 0, Mini-fridge, Private bathroom, Square meters - 50, Number of bedrooms - 0, Square feet - 538, Garden view, Ping - 15.12, Microwave, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Deluxe Ocean View 2 Queen Beds Room Size: 538 square feet m² 2 Queen Beds	General Number of living rooms 0, Mini-fridge, Private bathroom, Square meters - 50, Number of bedrooms - 0, Ping - 15, Square feet - 538, Microwave, Ocean view, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Two Bedroom Penthouse Room Size: 3315 square feet m² 3 King Beds and Double Sofa Bed	General Number of bedrooms - 2, Dishwasher, Full-sized refrigerator/freezer, Stovetop, Blender, Separate dining area, Washer/dryer, Laundry detergent, Kitchen, Mixer, Bed count minimum 3, Toaster, Ping - 93, Dining table, Ice maker, Microwave, Pillow menu, Number of bathrooms - 3, Number of living rooms 1, Cookware, dishware, and utensils, Private bathroom, Square meters - 308, Square feet - 3315, Separate sitting area, Freezer, Oven, Bed count maximum 3, Ocean view
Three Bedroom Loft Room Size: 3500 square feet m² 4 King Beds and Queen Beds	General Dishwasher, Full-sized refrigerator/freezer, Stovetop, Blender, Separate dining area, Washer/dryer, Laundry detergent, Square feet - 3500, Kitchen, Mixer, Number of bedrooms - 3, Bed count minimum 4, Toaster, Dining table, Ice maker, Microwave, Pillow menu, Number of bathrooms - 4, Number of living rooms 1, Ping - 98, Cookware, dishware, and utensils, Private bathroom, Square meters - 325, Separate sitting area, Freezer, Oven, Bed count maximum 4, Ocean view
Two Bedroom Loft Room Size: 2210 square feet m² 3 King Bed, Queen Bed and Double Sofa Bed	General Number of bedrooms - 2, Dishwasher, Full-sized refrigerator/freezer, Stovetop, Ping - 62, Blender, Separate dining area, Washer/dryer, Laundry detergent, Square feet - 2210, Kitchen, Mixer, Bed count minimum 3, Toaster, Dining table, Ice maker, Microwave, Pillow menu, Number of bathrooms - 3, Number of living rooms 1, Cookware, dishware, and utensils, Private bathroom, Square meters - 205, Separate sitting area, Freezer, Oven, Bed count maximum 3, Ocean view
Two Bedroom Ocean Front Room Size: 2723 square feet m² 3 King Beds and Double Sofa Bed	General Number of bedrooms - 2, Dishwasher, Full-sized refrigerator/freezer, Stovetop, Blender, Separate dining area, Washer/dryer, Laundry detergent, Kitchen, Mixer, Square meters - 253, Bed count minimum 3, Toaster, Dining table, Ice maker, Ping - 77, Microwave, Pillow menu, Number of bathrooms - 3, Number of living rooms 1, Cookware, dishware, and utensils, Private bathroom, Square feet - 2723, Separate sitting area, Freezer, Oven, Bed count maximum 3, Ocean view