Is this Zona Hotelera hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Zona Hotelera hotel have a swimming pool?

No, this Zona Hotelera hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Zona Hotelera hotel?

Best-rates for the Zona Hotelera hotel starts from $177 per night with includes Air Conditioner, Designated Smoking Area, Balcony/Terrace, Bedding/Linens, Spa, Guest Services, Breakfast, Parking, Restaurant, Bar, Toiletries with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Zona Hotelera hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the hotel has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Zona Hotelera hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Zona Hotelera hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Zona Hotelera hotel?

Based on the information reported by the owner or manager, the Zona Hotelera hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Zona Hotelera hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Playa Canek Beachfront Eco Hotel | Hotel in Tulum

| 7.4 (267 Reviews) | 1 Bathroom

Zona Hotelera Hotel | Playa Canek Beachfront Eco Hotel

Hotel in Zona Hotelera, Tulum

Beachfront hotel with full-service spa
Spend the day relaxing on the beach or pampering yourself at Playa Canek Beachfront Eco Hotel's full-service spa.
Playa Canek Beachfront Eco Hotel offers 17 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Bathrooms include showers and complimentary toiletries. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Designated Smoking Area

Balcony/Terrace

Bedding/Linens

Spa

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Facility Overview

Bathrooms

Free toiletries

Shower

Towels

Bedroom

Air conditioning

Ceiling fan

Bed sheets

Premium bedding

Safe

Breakfast

1 restaurant and 1 coffee shop/cafe

Free continental breakfast available daily 8:00 AM–10:00 AM

1 beach bar and 1 bar

Free bottled water

Parking

Self parking on site (USD 15 per day)

24-hour roundtrip airport shuttle (surcharge)

Airport shuttle on request

Accessibility

This property does not have elevators

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Accessible airport shuttle

Activities

Fishing

Hiking/biking trails

Scuba diving

Bicycle rentals

Full-service spa

General

Newspapers in lobby

Gift shop/newsstand

Front-desk safe

English

Spanish

Designated smoking areas

Mosquito nets

Guest Services

Tour/ticket assistance

Front desk (limited hours)

Daily housekeeping

Luggage storage

Concierge services

Multilingual staff

Outdoors

Garden

Terrace

Beachfront location

Spa

Spa open daily

Massages

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: 11:00 pm contactless check-in available late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before noon contactless check-out available express check-out available

Child Policy

This property does not allow children.

Payment Policy

Airport shuttle fee: usd 85 per vehicle (one-way, maximum occupancy 8) self parking fee: usd 15 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Enosh

Dec 24, 2025 11:25:43 AM

Review Score: 4

Summary: Poor service. The location is good. I will not go back

See All Reviews

Room Arrangement

Room Info	Facilities
Superior Room, Sea View Room Size: 431 square feet m² 1 Queen Bed	General Number of living rooms 0, Square meters - 40, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Sea view, Ping - 12, Bed count minimum 1, Bed count maximum 1, Square feet - 431, Number of bathrooms - 1
Double Room with Garden View Room Size: m² 2 Queen Beds	General Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Garden view, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Garden Queen Room with Balcony Room Size: 215 square feet m² 1 Queen Bed	General Square meters - 20, Square feet - 215, Private bathroom, No rollaway/extra beds, Ping - 6.04, No cribs (infant beds), Number of bedrooms - 1, Garden view, Terrace, Bed count minimum 1, Bed count maximum 1
Superior Beachfront King Room with Balcony Room Size: m² 1 King Bed	General Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Balcony, Beach view, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Basic Room Room Size: 269 square feet m² 1 King Bed	General Ping - 8, No windows, Number of living rooms 0, Square feet - 269, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Square meters - 25, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Superior Family Suite Room Size: 861 square feet m² 4 Queen Beds and Twin Beds	General Bed count minimum 4, Number of living rooms 0, Private bathroom, No rollaway/extra beds, Square meters - 80, No cribs (infant beds), Number of bedrooms - 1, Ping - 24.20, Square feet - 861, Bed count maximum 4, Number of bathrooms - 1
Beachfront Suite Room Size: 427.0 square feet m² 2 King Bed and Twin Sofa Bed	General Square feet - 427.0, Square meters - 40, Private bathroom, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Ping - 12, Beach view, Bed count minimum 2, Bed count maximum 2
King Room with Garden View Room Size: m² 1 King Bed	General Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Garden view, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Penthouse Two Bedroom Ocean View Room Size: m² 3 King Beds and Large Twin Sofa Bed	General Private bathroom, No rollaway/extra beds, Kitchenette, Number of bedrooms - 2, Smart TV, No cribs (infant beds), Bed count maximum 3, Satellite TV service, Number of living rooms 1, Ocean view, Number of bathrooms - 1, Bed count minimum 3