Moon Palace The Grand Cancun - All-inclusive | Resort in Cancun
Resort in Puerto Morelos, Cancun
Spend the day relaxing at Moon Palace The Grand Cancun - All-inclusive's private white sand beach or practicing your swing at the onsite golf course. Then enjoy a meal at one of the property's 12 restaurants.
Moon Palace The Grand Cancun - All-inclusive offers 1304 accommodations with indoor private hot tubs and free minibar items. Rooms open to furnished balconies. Beds feature premium bedding. A pillow menu is available. 42-inch Smart televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.
Guests can play rounds at the 27-hole golf course and enjoy the facilities at the waterpark with a lazy river and waterslides. 9 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, outdoor tennis courts, a steam room, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Facility Overview
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Toothbrush and toothpaste (on request)
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Shower
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Bathrobes
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Toilet paper
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Rainfall showerhead
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Hair dryer
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Soap
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Towels
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Designer toiletries
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Shampoo
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Blackout drapes/curtains
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Pillow menu
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Premium bedding
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Bed sheets
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Air conditioning (climate-controlled)
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Free long-distance calls
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Free international calls
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Slippers
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Phone
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Soundproofing
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Turndown service
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Private indoor hot tub
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Desk
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Laptop-compatible safe
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Iron/ironing board
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Connecting rooms available
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Free local calls
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24-hour room service
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Coffee/tea in common area(s)
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12 restaurants and 1 coffee shop/cafe
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5 swim-up bars, 9 bars/lounges and 1 beach bar
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Free full breakfast available daily 7:00 AM–11:00 AM
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Espresso maker
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Free minibar
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Free bottled water
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Airport shuttle on request
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Free self parking on site
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Free valet parking on site
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24-hour roundtrip airport shuttle (surcharge)
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Wheelchair accessible (may have limitations)
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Elevator
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Visual fire alarm
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Handrails in stairways
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If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
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Accessible airport shuttle
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Handrails in hallways
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Stair-free path to entrance
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Braille signage
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Wheelchair-accessible path to elevator
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Hiking/biking trails
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Horse riding
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Fishing
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Billiards/pool table
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Air hockey
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Bowling alley
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Evening entertainment
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Nightclub
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Arcade/game room
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Steam room
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Fitness center
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Fitness classes
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Pilates classes
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Hiking/biking trails
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Children's pool
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Free beach club
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Playground
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Shopping
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9 outdoor pools
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Mini golf
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Yoga classes
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Free water park access
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Ecotours
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Basketball
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Spa services
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Golf course
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4 outdoor tennis courts
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42-inch Smart TV
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Premium channels
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Cable channels
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Conference space (32630 square feet)
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Computer station
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Meeting rooms - 10
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ATM/banking services
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Elevator
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Lockers available
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Banquet hall
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Reception hall
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Ballroom
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Gift shop/newsstand
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English
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Spanish
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Beach towels
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Designated smoking areas
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Trampoline
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9 outdoor pools
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Bowling alley
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Lazy river
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In-room child care (surcharge)
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Snack bar/deli
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Children's games
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Mini golf
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Waterslide
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Children's pool
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Free water park access
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Laundry facilities
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Arcade/game room
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Free children's club
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Children's toys
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Playground
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Free supervised childcare
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Soundproofed rooms
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Daily housekeeping
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Concierge services
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Dry cleaning service
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Wedding services
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Turndown service
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Laundry facilities
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Luggage storage
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Porter/bellhop
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Hair salon
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24-hour front desk
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Tour/ticket assistance
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Available in some public areas: Free WiFi
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Available in all rooms: Free WiFi
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Pool umbrellas
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Outdoor furniture
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Garden
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Pool sun loungers
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Rooftop terrace
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Beach loungers
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Private beachfront location
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Free beach cabanas
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Marina onsite
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Beach umbrellas
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Furnished balcony
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Body wraps
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Hydrotherapy
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Manicures and pedicures
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Massage - hot stone
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Massage - deep-tissue
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Aromatherapy
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Massage - sports
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Body scrubs
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Body treatments
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Facials
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Reflexology
Policies
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges property registration number 005-007-001007/2025 safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
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Grand Villa Pool Four Bedroom
Room Size:
m2
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GeneralNumber of living rooms 0, Bed count minimum 5, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 4, Bed count maximum 5, Number of bathrooms - 4 |
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Grand Villa Pool Three Bedroom
Room Size:
m2
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GeneralBed count minimum 4, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 3, Number of bathrooms - 3, Bed count maximum 4 |
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Grand Swim Up Suite Garden View
Room Size:
850 square feet m2
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GeneralMini-fridge, Rollaway/extra beds (free), Pool view, Ping - 23.89, Number of bedrooms - 1, Square feet - 850, Square meters - 79, Bed count minimum 1, Extra bed count 1, Number of bathrooms - 1, Free cribs/infant beds, Bed count maximum 2 |
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Grand Villa Sunset View Four Bedroom
Room Size:
m2
|
GeneralNumber of living rooms 0, Bed count minimum 5, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 4, Bed count maximum 5, Number of bathrooms - 4 |
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Grand Deluxe Garden View
Room Size:
828 square feet m2
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GeneralPing - 23.27, Grab bar - in shower, Wheelchair-width doorways, Low-height counters/sink, Raised toilet seat, Number of bedrooms - 1, Hand-held showerhead, Grab bar - near toilet, Wheelchair accessible, Extra bed count 1, Lowered locks/deadbolt, Square meters - 77, Number of bathrooms - 1, Free cribs/infant beds, Mini-fridge, Rollaway/extra beds (free), Garden view, Wheelchair-accessible bathroom vanity, Square feet - 828, Bed count minimum 1, Bed count maximum 2 |
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Grand Deluxe Garden View - Book 4 nights, Get 2 Free nights at Punta Cana
Room Size:
828 square feet m2
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GeneralMini-fridge, Ping - 23.27, Private bathroom, Rollaway/extra beds (free), Number of bedrooms - 1, Garden view, Square feet - 828, Bed count minimum 1, Extra bed count 1, Square meters - 77, Free cribs/infant beds, Bed count maximum 2 |
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Grand Villa Sunset View Three Bedroom
Room Size:
m2
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GeneralBed count minimum 4, Number of living rooms 0, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 3, Number of bathrooms - 3, Bed count maximum 4 |
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Grand Family Suite Garden View
Room Size:
1658 square feet m2
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GeneralNumber of bedrooms - 2, DVD player, Ping - 47, Video-game console, Extra bed count 0, Free cribs/infant beds, Mini-fridge, Private bathroom, No rollaway/extra beds, Garden view, Square feet - 1658, Bed count maximum 3, Square meters - 154, Bed count minimum 3 |
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Grand Presidential Suite
Room Size:
2497 square feet m2
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GeneralPing - 70, Number of bedrooms - 2, Extra bed count 1, Free cribs/infant beds, Jetted bathtub, Mini-fridge, Square feet - 2497, Private bathroom, Rollaway/extra beds (free), Garden view, Bed count maximum 3, Square meters - 232, Bed count minimum 3 |
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Grand Villa Four Bedroom
Room Size:
m2
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GeneralNumber of living rooms 0, Bed count minimum 5, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 4, Bed count maximum 5, Number of bathrooms - 4 |
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Grand Honeymoon Suite - King Size Bed
Room Size:
829 square feet m2
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GeneralMini-fridge, Private bathroom, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Square feet - 829, Garden view, Ping - 23, Bed count minimum 1, Bed count maximum 1, Square meters - 77 |
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Grand Governor Suite - King Size Bed
Room Size:
1625 square feet m2
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GeneralMini-fridge, Square meters - 151, No rollaway/extra beds, Number of bedrooms - 1, Garden view, Ping - 46, Square feet - 1625, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1, Free cribs/infant beds |
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Grand Villa Three Bedroom
Room Size:
m2
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GeneralBed count minimum 4, Number of living rooms 0, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 3, Number of bathrooms - 3, Bed count maximum 4 |
FAQ's
Is this Puerto Morelos resort pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
What time is check-in & check-out at Puerto Morelos resort?
Check-in time for Puerto Morelos resort starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
Does the Puerto Morelos resort have a swimming pool?
Yes, this Puerto Morelos resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in Puerto Morelos resort?
Best-rates for the Puerto Morelos resort starts from $739 per night with includes Pool, Designated Smoking Area, TV, View, Internet, Laundry, Ocean View, Accessibility, Business Services, Bedding/Linens, Wellness Facilities, Bar, Toiletries, Breakfast, Parking, Wheelchair Accessible, Balcony/Terrace, Spa, Restaurant, Entertainment, Child Friendly, Kitchen, Air Conditioner, Security/Safety, Sports/Activities, Guest Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is Puerto Morelos resort a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the Puerto Morelos resort wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Puerto Morelos resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the Puerto Morelos resort?
Based on the information reported by the owner or manager, the Puerto Morelos resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for Puerto Morelos resort?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
