Mezzanine by La Zebra, an SLH Hotel | Resort in Tulum

| 9.6 (218 Reviews) |  1 Bathroom
Playa Paraiso Resort | Mezzanine by La Zebra, an SLH Hotel

Resort in Playa Paraiso, Tulum

Along with an outdoor pool, this smoke-free resort has a restaurant and a bar/lounge. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and a 24-hour front desk are onsite.
Mezzanine by La Zebra, an SLH Hotel offers 9 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.
Recreational amenities at the resort include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Pool
View
Ocean View
Balcony/Terrace
Accessibility
Security/Safety
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Shower
  • Bathrobes
  • Rainfall showerhead
  • Hair dryer
  • Private bathroom
  • Towels
  • Designer toiletries
Bedroom
  • Air conditioning
  • Premium bedding
  • Bed sheets
  • Turndown service
  • Safe
Breakfast
  • Room service available
  • Cooked-to-order breakfast available for a fee daily 7:30 AM–11:30 AM: MXN 250-500 per person
  • 1 bar
  • 1 restaurant
  • Minibar
  • Coffee/tea maker
  • Free bottled water
Parking
  • No onsite parking available
Accessibility
  • This property does not have elevators
  • Upper floors accessible by stairs only
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Activities
  • Kayaking
  • Scuba diving
  • Fishing
  • Boat tours
  • Sailing
  • Snorkeling
  • Swimming
  • Outdoor pool
General
  • Front-desk safe
  • English
  • Spanish
  • Vegan dining options
  • At least 80% of food locally-sourced
  • Couples dining
  • At least 80% lighting from LEDs
  • Smoke-free property
  • Locally-owned & organized tours & activities
  • Beach towels
  • Vegetarian dining options
  • Local artist showcase
Guest Services
  • Outdoor pool
  • Daily housekeeping
  • Concierge services
  • Dry cleaning service
  • Multilingual staff
  • Luggage storage
  • Turndown service
  • 24-hour front desk
  • Tour/ticket assistance
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi
Outdoors
  • Beachfront location
  • Pool sun loungers
  • Terrace
  • Garden

Policies

Check-in
Check-in start time: 3 pm; check-in end time: 11 pm minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children younger than 16 are not allowed at this adults-only property. all guests 16 and older are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Fee for cooked-to-order breakfast: approximately mxn 250 to 500 per person the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges property registration number 011-025-002369/2026 special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Madeline
Feb 21, 2026 02:03:05 AM
Review Score:   10
Summary: Staff was incredibly friendly and accommodating. Room was lovely and we slept very well. Gorgeous ambiance. We especially loved the breakfast and watching the sunrise with complimentary coffee. An added perk was the ability to use the cabanas at Mi Amor. Would definitely stay at Mezzanine again! Concierge was great and taxis were very easy. When we come again, we will be sure to make a stop at super aki on the way in to pack additional drinks and snacks because access to convenience stores is limited as the hotel is in the national park.
See All Reviews

Room Arrangement

Room Info Facilities
Sea View Room
Room Size: 249.1 square feet m2
1 King Bed
Sea View Room

General

Square meters - 23.1, Location - ground floor, Ping - 7, Sea view, Ceiling fan, Bed count minimum 1, Bed count maximum 1, Square feet - 249.1
Interior Room
Room Size: 237 square feet m2
1 King Bed
Interior Room

General

Square feet - 237, Location - ground floor, Ping - 7, Ceiling fan, Bed count minimum 1, Bed count maximum 1, Square meters - 22
Penthouse with Plunge Pool
Room Size: 645 square feet m2
1 King Bed
Penthouse with Plunge Pool

General

Square feet - 645, Hair dryer, Number of bedrooms - 1, Pillow menu, Ceiling fan, Location - top floor, Bathrobes, Square meters - 60, Ping - 18, Private plunge pool, Bed count minimum 1, Ocean view, Bed count maximum 1

FAQ's

Is this Playa Paraiso resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Playa Paraiso resort?

Check-in time for Playa Paraiso resort starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Playa Paraiso resort have a swimming pool?

Yes, this Playa Paraiso resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Playa Paraiso resort?

Best-rates for the Playa Paraiso resort starts from $158 per night with includes Toiletries, Breakfast, Pool, Ocean View, Accessibility, Bedding/Linens, Restaurant, Laundry, Air Conditioner, View, Balcony/Terrace, Security/Safety, Wellness Facilities, Bar, Kitchen, Guest Services, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Playa Paraiso resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the resort has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Playa Paraiso resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Playa Paraiso resort has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Playa Paraiso resort?

Based on the information reported by the owner or manager, the Playa Paraiso resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Playa Paraiso resort?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Resort Availability
Nightly rates from:
USD158
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