iStay Hotel Ciudad Juarez | Hotel in Ciudad Juarez

| 8.3 (1194 Reviews) |  5 Bathrooms  20 Guests
Ciudad Juarez Hotel | iStay Hotel Ciudad Juarez

Hotel in Ciudad Juarez

Located 1969 feet from Rio Grande Shopping Center, iStay Hotel Ciudad Juarez offers a swimming pool, a gym and a business center with free Wi-Fi. The air-conditioned rooms feature flat-screen satellite TV. Each spacious room has bright, modern décor and includes free wired internet, a desk and a safe. Bathrooms have a bathtub, shower and hairdryer. The hotel’s restaurant serves a range of hot and cold sandwiches. The varied breakfast buffet includes eggs, fresh fruit, muffins and bagels. The 24-hour reception can arrange car hire and free shuttle service to the American Consulate is provided, subject to availability. Free private parking is available on site. iStay Ciudad Juarez is located in Juarez’s main business district, just a 10-minute drive from the US border and El Paso, Texas. El Paso and Ciudad Juarez Airports are both within a 20-minute drive.

iStay Hotel Ciudad Juarez is located in Ciudad Juarez.

This 144 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Wheelchair Accessible, Accessibility, Transportation/Shuttle, and several others. This is a 5 star rated property and has over 1194 reviews with the average score of 8.3 . Coming to Ciudad Juarez and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 144 Bedrooms Hotel if you want to learn more about this place in Ciudad Juarez. These details are authentic, as they are provided by our partner, booking.com.

This iStay Hotel Ciudad Juarez in Ciudad Juarez is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “iStay Hotel Ciudad Juarez”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Private Pool
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Wellness Facilities
Fireplace/Heating
Restaurant
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Snack bar
  • Restaurant
  • Fruit
  • Kids' meals
  • Special diet meals (on request)
Parking
  • Parking on site
  • Parking garage
  • Parking
  • Private Parking
  • Free parking
Activities
  • Evening entertainment
  • Fitness center
  • Public Bath
  • Indoor pool
  • Fitness
General
  • Facilities for disabled guests
  • Elevator
  • Soundproof rooms
  • Air conditioning
  • Heating
  • Wifi in all areas
  • Safe
  • Smoke-free property
  • Convenience store on site
  • Non-smoking rooms
  • Family rooms
Guest Services
  • ATM on site
  • Suit press
  • Shared lounge/TV area
  • Concierge
  • Tour desk
  • Daily housekeeping
  • Express check-in/out
  • Fax/Photocopying
  • 24-hour front desk
  • Car rental
  • Packed lunches
  • Ironing service
  • Vending machine (drinks)
  • Dry cleaning
  • Room service
  • Laundry
  • Baggage storage
  • Meeting/Banquet facilities
Internet
  • Internet
  • Wifi
  • Free Wifi
Outdoors
  • Outdoor furniture
Security/Safety
  • Key access
  • Smoke alarms
  • CCTV in common areas
  • Fire extinguishers
  • Key card access
  • CCTV outside property
  • 24-hour security
  • Security alarm
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation sealed after cleaning
  • Use of cleaning chemicals that are effective against coronavirus
  • All plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securely
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas
  • Breakfast to-go containers
  • Face masks for guests available
  • Hand sanitizer in guest accommodation and common areas
  • Process in place to check health of guests
  • First aid kits available
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Physical distancing rules followed
  • Mobile app for room service
  • Cashless payment available
  • Screens or physical barriers between staff and guests in appropriate areas
Spa
  • Swimming pool
  • Heated pool

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Partially refundable
Payment Policy
Credit card required
Pet Policy
Pets are not allowed

Reviews

Value for money:
8
Location:
8.91
Staff:
8.39
Facilities:
8.01
Comfort:
8.28
Cleanliness:
8.2
douglas
Apr 22, 2026 07:00:00 AM
Review Score:   10
USA
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Entire stay was great. You have 3 options in the area and we chose ISTAY. Glad we did. For the price, location and pool we were Happy. Oh and OSCAR the shuttle driver was exceptional. He helped translate and took us where we needed, without hesitation.
Negative: All was great.
Summary: You have a few choices in the area, ISTAY was our choice and was a perfect stay. Would stay again!
See All Reviews

Room Arrangement

Room Info Facilities
Standard Double or Twin Room
Room Type: Double
Room Size: 31 m2
2 Full bed(s) Bed
Standard Double or Twin Room

Bathroom

Shampoo, Toilet paper, Shower, Hairdryer, Body soap, Toilet, Bathtub or shower, Conditioner, Free toiletries, Private bathroom, Bathtub

General

Ironing facilities, Air conditioning, Interconnecting room(s) available, Heating, Iron, Safe, Trash cans, Hardwood or parquet floors

Media & Technology

Radio, Telephone, Flat-screen TV, Satellite channels

Living Area

Sofa, Desk

Kitchen

Washing machine, Dryer

Bedroom

Alarm clock, Wardrobe or closet

Accessibility

Lower sink

Pool and Spa

Heated pool, Pool towels

Room amenities

Socket near the bed, Feather pillow
Deluxe Double or Twin Room
Room Type: Double
Room Size: 31 m2
2 Full bed(s) Bed
Deluxe Double or Twin Room

Bathroom

Shampoo, Toilet paper, Shower, Hairdryer, Body soap, Toilet, Bathtub or shower, Conditioner, Free toiletries, Private bathroom, Bathtub

General

Ironing facilities, Air conditioning, Interconnecting room(s) available, Heating, Iron, Safe, Trash cans, Hardwood or parquet floors

Media & Technology

Telephone, Satellite channels, TV, Flat-screen TV, Radio

Living Area

Sofa, Desk

Kitchen

Washing machine, Dryer

Bedroom

Alarm clock, Wardrobe or closet

View

Pool view

Accessibility

Lower sink

Pool and Spa

Heated pool, Pool towels

Room amenities

Socket near the bed, Feather pillow
Executive Double or Twin Room
Room Type: Double
Room Size: 38 m2
1 King bed(s) Bed
1 Sofa bed Bed
2 Full bed(s) Bed
Executive Double or Twin Room

Food & Drink

Minibar

Bathroom

Shampoo, Toilet paper, Shower, Hairdryer, Body soap, Toilet, Bathtub or shower, Conditioner, Free toiletries, Private bathroom, Bathtub

General

Ironing facilities, Air conditioning, Interconnecting room(s) available, Heating, Iron, Safe, Trash cans, Hardwood or parquet floors

Media & Technology

Radio, Telephone, Flat-screen TV, Satellite channels

Living Area

Sofa, Desk, Sitting area

Kitchen

Washing machine, Microwave, Dryer

Bedroom

Alarm clock, Wardrobe or closet

Accessibility

Lower sink

Pool and Spa

Heated pool, Pool towels

Room amenities

Socket near the bed, Feather pillow
Deluxe King Room
Room Type: Double
Room Size: 31 m2
1 King bed(s) Bed
Deluxe King Room

Bathroom

Shampoo, Toilet paper, Hairdryer, Body soap, Toilet, Bathtub or shower, Conditioner, Free toiletries, Private bathroom, Bathtub

General

Ironing facilities, Air conditioning, Heating, Iron, Safe, Trash cans, Hardwood or parquet floors

Living Area

Desk

Kitchen

Washing machine, Dryer

Bedroom

Wardrobe or closet

Room amenities

Socket near the bed, Feather pillow, Sofa bed

Accessibility

Lower sink

Pool and Spa

Heated pool, Pool towels
Standard King Room
Room Type: Double
Room Size: 31 m2
1 Queen bed(s) Bed
Standard King Room

Bathroom

Shampoo, Toilet paper, Hairdryer, Body soap, Toilet, Bathtub or shower, Conditioner, Free toiletries, Private bathroom, Bathtub

General

Ironing facilities, Air conditioning, Heating, Iron, Safe, Trash cans, Hardwood or parquet floors

Living Area

Desk

Kitchen

Washing machine, Dryer

Bedroom

Wardrobe or closet

Room amenities

Socket near the bed, Feather pillow, Sofa bed

Accessibility

Lower sink, Roll-in shower, Shower chair, Emergency cord in bathroom

Pool and Spa

Heated pool, Pool towels

FAQ's

Is this iStay Hotel Ciudad Juarez pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at iStay Hotel Ciudad Juarez?

Check-in time for iStay Hotel Ciudad Juarez starts counting from 3:00 PM and check-out is until 1:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the iStay Hotel Ciudad Juarez have a swimming pool?

Yes, this iStay Hotel Ciudad Juarez has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in iStay Hotel Ciudad Juarez?

Best-rates for the iStay Hotel Ciudad Juarez starts from $86 per night with includes Pool, TV, Private Pool, Balcony/Terrace, Fireplace/Heating, Entertainment, Child Friendly, Parking, Business Services, Wellness Facilities, Breakfast, Internet, Laundry, Restaurant, Wheelchair Accessible, Accessibility, Transportation/Shuttle, Security/Safety, Guest Services, Air Conditioner with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is iStay Hotel Ciudad Juarez a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the iStay Hotel Ciudad Juarez wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the iStay Hotel Ciudad Juarez is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the iStay Hotel Ciudad Juarez?

Based on the information reported by the owner or manager, the iStay Hotel Ciudad Juarez indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for iStay Hotel Ciudad Juarez?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD86
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