Is this Hotel El Castillo pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Hotel El Castillo have a swimming pool?

Yes, this Hotel El Castillo has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel El Castillo?

Best-rates for the Hotel El Castillo starts from $38 per night with includes Designated Smoking Area, Bedding/Linens, Guest Services, Child Friendly, Internet, Laundry, Parking, Pool with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hotel El Castillo a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel El Castillo wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel El Castillo has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel El Castillo?

Based on the information reported by the owner or manager, the Hotel El Castillo indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel El Castillo?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hotel El Castillo | Hotel in Cuernavaca

Name: Hotel El Castillo
Address: Cuernavaca, Morelos, Mexico, MX
Price range: Prices for upcoming dates start at $38 per night
Rating: 6

6.0 (46 Reviews) | 1 Bathroom

Hotel in Cuernavaca

Hotel in Cuernavaca with a 24-hour front desk and an indoor pool
An indoor pool, laundry facilities, and a 24-hour front desk are available at this hotel. Free WiFi in public areas and free self parking are also provided.
Housekeeping is available on request.
Hotel El Castillo offers 17 accommodations with complimentary bottled water and portable fans. Beds feature down comforters. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool.

Amenities

Parking

Pool

Designated Smoking Area

Bedding/Linens

Guest Services

Child Friendly

Internet

Laundry

Facility Overview

Bathrooms

Rainfall showerhead

Toilet paper

Shower

Towels

Soap

Private bathroom

Shampoo

Bedroom

Down comforter

Portable fan

Breakfast

Free bottled water

Parking

Onsite parking options include a garage

Free self parking on site

Accessibility

This property does not have elevators

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Lever door handles

Front entrance ramp

Well-lit path to entrance

Upper floors accessible by stairs only

Tile flooring in room

Handrails in stairways

Stairway handrail height (inches): 36

Stair-free path to entrance

Activities

Theme parks

Indoor pool

Entertainment

32-inch flat-screen TV

Cable channels

General

Spanish

Designated smoking areas

Guest Services

Laundry facilities

Indoor pool

24-hour front desk

Change of bedsheets (on request)

Laundry facilities

Housekeeping (on request)

Change of towels (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Policies

Check-in

Check-in start time: 2:30 pm; check-in end time: anytime minimum check-in age: 15

Check-out

Check-out before 1:00 pm

Child Policy

Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Heated pool maintenance fee: mxn 100 per stay laundry fee: mxn 100 the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets stay free service animals are welcome, and are exempt from fees welcoming dogs and cats only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Carmen

Jul 21, 2025 02:22:34 AM

Review Score: 10

Summary: Good service

See All Reviews

Room Arrangement

Room Info	Facilities
Romantic Room, Courtyard View Room Size: m² 1 King Bed	General Private hot tub, Number of living rooms 0, Jetted bathtub, Cookware, dishware, and utensils, Separate bathtub and shower, Number of bedrooms - 0, Laptop-friendly workspace, Courtyard view, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1, Private hot tub (indoor)
Superior Suite, City View Room Size: m² 3 King Bed and King Sofa Beds	General Minibar, Kitchenette, Number of bedrooms - 1, Full-sized refrigerator/freezer, Microwave, Shower only, Number of living rooms 1, Separate dining area, Cookware, dishware, and utensils, Desk, Separate sitting area, Rainfall showerhead, Bed count maximum 3, Access via exterior corridors, City view, Bed count minimum 3
Luxury Room, Balcony, Courtyard View Room Size: m² 2 King Bed and Queen Sofa Bed	General Number of living rooms 0, Cookware, dishware, and utensils, Hair dryer, Number of bedrooms - 0, Shower only, Balcony, Courtyard view, Rainfall showerhead, Bed count minimum 2, Bed count maximum 2
Standard Room, 1 Queen Bed Room Size: m² 1 Queen Bed	General Number of living rooms 0, Number of bedrooms - 1, Shower only, Laptop-friendly workspace, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Family Double Room Room Size: m² 2 King Bed and Queen Bed	General Number of living rooms 0, Number of bedrooms - 0, Shower only, Rainfall showerhead, Bed count minimum 2, Bed count maximum 2
Deluxe Room, Multiple Beds, Smoking, Garden View Room Size: 438 square feet m² 3 King Bed, King Sofa Bed and Queen Bed	General Number of living rooms 0, Location - ground floor, Number of bedrooms - 0, Square feet - 438, Garden view, Ping - 12, Laptop-friendly workspace, Bed count maximum 3, Access via exterior corridors, Square meters - 40.72, Bed count minimum 3