Hotel Casa el Moro | Hotel in Puerto Morelos

| 7.8 (616 Reviews) |   Pet Friendly  2 Bathrooms  7 Guests
Puerto Morelos Hotel | Hotel Casa el Moro

Hotel in Puerto Morelos

Located in Puerto Morelos, a 2-minute walk from Playa Puerto Morelos, Hotel Casa el Moro provides accommodations with an outdoor swimming pool, free private parking, a garden and a terrace. Built in 2000, this 3-star hotel is within 22 miles of ADO International Bus Station and 22 miles of Playa del Carmen Maritime Terminal. The property has a 24-hour front desk, airport transportation, a concierge service and free WiFi throughout the property. All guest rooms at the hotel come with air conditioning, a seating area, a flat-screen TV with cable channels, a safety deposit box and a private bathroom with a shower, free toiletries and a hairdryer. The rooms will provide guests with a fridge. Cancun Government Palace is 24 miles from Hotel Casa el Moro, while Cancun Bus Station is 24 miles away. Cancún International Airport is 16 miles from the property.

Hotel Casa el Moro is located in Puerto Morelos.

This 6 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Parking, Pet Friendly, Pool, and several others. This is a 3 star rated property and has over 616 reviews with the average score of 7.8 . Coming to Puerto Morelos and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 6 Bedrooms Hotel if you want to learn more about this place in Puerto Morelos. These details are authentic, as they are provided by our partner, booking.com.

This Hotel Casa el Moro in Puerto Morelos is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel Casa el Moro”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pet Friendly
Pool
Designated Smoking Area
View
Balcony/Terrace
Transportation/Shuttle
Security/Safety
Sports/Activities
Wellness Facilities
Guest Services
Internet
Laundry

Facility Overview

Parking
  • Street parking
  • Parking on site
  • Parking
  • Free parking
  • Private Parking
Activities
  • Public Bath
  • Snorkeling
  • Beach
General
  • Air conditioning
  • Family rooms
  • Designated smoking area
  • Safe
  • Wifi in all areas
  • Non-smoking rooms
  • Pet friendly
Guest Services
  • Daily housekeeping
  • Dry cleaning
  • 24-hour front desk
  • Shuttle service (additional charge)
  • Ironing service
  • Laundry
  • Private check-in/out
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Shuttle service
  • Concierge
  • Tour desk
  • Invoice provided
Internet
  • Internet
  • Free Wifi
  • Wifi
Outdoors
  • Outdoor pool (year-round)
  • Outdoor furniture
  • Terrace
  • Outdoor pool
  • Sun deck
  • Garden
Security/Safety
  • CCTV in common areas
  • 24-hour security
  • Smoke alarms
  • CCTV outside property
  • Security alarm
  • Fire extinguishers
  • Key access
  • Guest accommodation sealed after cleaning
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Property cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • First aid kits available
  • Process in place to check health of guests
  • Access to healthcare professionals
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and common areas
  • Cashless payment available
  • Physical distancing rules followed
  • Contactless check-in/out
Spa
  • Plunge pool
  • Shallow end
  • Swimming pool
Transportation/Shuttle
  • Airport pickup
  • Airport drop-off

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are allowed upon request and charges may apply.

Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.

Reviews

Value for money:
8.36
Location:
9.26
Staff:
9.06
Facilities:
7.92
Comfort:
8.32
Cleanliness:
8.29
Dhai
Apr 21, 2026 07:00:00 AM
Review Score:   10
USA
Reviewer Type: Extended Group
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe Double Room
Room Type: Double
Room Size: 25 m2
1 Full bed(s) Bed
1 Sofa bed Bed

Food & Drink

Minibar

Bathroom

Shampoo, Private bathroom, Free toiletries, Shower, Toilet paper, Towels/Sheets (extra fee), Body soap, Towels, Hairdryer, Toilet

General

Air conditioning, Fan, Safe, Fire extinguisher, Smoke Alarm, Carbon monoxide detector, Trash cans, Ironing facilities, Iron, Key access

Media & Technology

Flat-screen TV, TV, Cable channels, Streaming service (like Netflix)

Kitchen

Refrigerator, Cleaning products

Living Area

Sitting area, Sofa

View

Garden view, View

Bedroom

Linens

Outdoors

Outdoor dining area

Accessibility

Upper floors accessible by stairs only

Room amenities

Clothes rack, Non-feather pillow, Socket near the bed, Sofa bed

Pool and Spa

Shallow end, Pool towels

Physical distancing

Single-room AC for guest accommodation
Junior Suite
Room Type: Suite
Room Size: 35 m2
1 Full bed(s) Bed
1 Futon bed(s) Bed

Food & Drink

Minibar

Bathroom

Shampoo, Private bathroom, Free toiletries, Shower, Toilet paper, Towels/Sheets (extra fee), Body soap, Towels, Hairdryer, Toilet

General

Air conditioning, Fan, Safe, Fire extinguisher, Smoke Alarm, Carbon monoxide detector, Trash cans, Ironing facilities, Iron, Key access

Media & Technology

Flat-screen TV, TV, Cable channels, Streaming service (like Netflix)

Kitchen

Refrigerator, Cleaning products

Living Area

Sitting area, Sofa, Desk

View

Garden view, View

Bedroom

Linens

Outdoors

Outdoor dining area, Outdoor furniture

Accessibility

Upper floors accessible by stairs only

Room amenities

Clothes rack, Non-feather pillow, Socket near the bed, Sofa bed

Pool and Spa

Shallow end, Pool towels

Physical distancing

Single-room AC for guest accommodation

FAQ's

Is this Hotel Casa el Moro pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Hotel Casa el Moro?

Check-in time for Hotel Casa el Moro starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Hotel Casa el Moro have a swimming pool?

Yes, this Hotel Casa el Moro has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Casa el Moro?

Best-rates for the Hotel Casa el Moro starts from $72 per night with includes Security/Safety, Sports/Activities, Guest Services, Air Conditioner, View, Transportation/Shuttle, Wellness Facilities, Internet, Laundry, Parking, Pet Friendly, Pool, Designated Smoking Area, Balcony/Terrace with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hotel Casa el Moro a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the hotel has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Casa el Moro wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Casa el Moro has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Casa el Moro?

Based on the information reported by the owner or manager, the Hotel Casa el Moro indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Casa el Moro?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD72
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