Is this Downtown Queretaro hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Downtown Queretaro hotel have a swimming pool?

Yes, this Downtown Queretaro hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Downtown Queretaro hotel?

Best-rates for the Downtown Queretaro hotel starts from $114 per night with includes Wheelchair Accessible, Security/Safety, Business Services, Bedding/Linens, Breakfast, Internet, Child Friendly, Hot Tub, Parking, TV, Accessibility, Sports/Activities, Restaurant, Entertainment, Kitchen, Pool, Bar, Guest Services, Air Conditioner, Balcony/Terrace, Wellness Facilities, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Downtown Queretaro hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Downtown Queretaro hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Downtown Queretaro hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Downtown Queretaro hotel?

Based on the information reported by the owner or manager, the Downtown Queretaro hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Downtown Queretaro hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Holiday Inn Queretaro-Centro Historico by IHG | Hotel in Querétaro

| 9.0 (1002 Reviews) | 1 Bathroom

Downtown Queretaro Hotel | Holiday Inn Queretaro-Centro Historico by IHG

Hotel in Downtown Queretaro, Querétaro

Family-friendly hotel with 3 restaurants and 3 hot tubs
3 restaurants, an outdoor pool, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Holiday Inn Queretaro-Centro Historico by IHG offers 234 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include rainfall showerheads and hydromassage showerheads, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and irons/ironing boards. Housekeeping is provided daily.

3 hot tubs are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Hair dryer

Private bathroom

Towels

Toothbrush and toothpaste (on request)

Hydromassage showerhead

Bedroom

Pillow menu

Blackout drapes/curtains

Premium bedding

Air conditioning

Guidebooks/recommendations

Safe

Mobile key entry

Window screens

Free newspapers

Iron/ironing board

Desk

Connecting rooms available

Individually decorated

Electrical adapters/chargers

Desk chair

Individually furnished

Phone

Restaurant dining guide

Chef

Local maps

Breakfast

24-hour room service

3 restaurants and 1 coffee shop/cafe

Full breakfast available for a fee daily 6:30 AM–noon: MXN 370-430 for adults and MXN 220-250 for children

1 poolside bar and 1 bar

Champagne service

Coffee/tea maker

Minibar

Refrigerator

Parking

Free secured, covered self parking on site

Electric car charging station on site

Wheelchair-accessible parking and van parking available

Free RV/bus/truck parking on site

Accessibility

Wheelchair-accessible van parking

Lever door handles

Wheelchair-accessible path of travel

Hand-held showerhead

Wheelchair-accessible public washroom

16 on-site accessible parking spaces

Handrails in stairways

Wheelchair-accessible lounge

Portable shower seat

Wheelchair-accessible business center

Wheelchair-accessible registration desk height (inches): 47

Front entrance ramp

In-room accessibility

Valet for wheelchair-equipped vehicle

Wheelchair-accessible restaurant

Elevator

Well-lit path to entrance

Stair-free path to entrance

Low-height electrical outlets in bathroom

Wheelchair-accessible registration desk

Wheelchair-accessible pool

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchairs available on site

Elevator door width (inches): 36

Stairway handrail height (inches): 33

Visual alarms in hallways

Wheelchair-accessible path to elevator

Wheelchair-accessible parking

Accessible shuttle

Activities

Winery tours

Outlet shopping

Mountain biking

Theme parks

Mountain climbing

Swimming

Ecotours

Bicycle rentals

Casino

Health/beauty spa

Designer stores

Arcade/game room

Children's pool

Public winery tours

24-hour fitness center

Private winery tours

Archery

Outdoor pool

Playground

3 hot tubs

Entertainment

Satellite channels

Premium channels

32-inch flat-screen TV

General

24-hour business center

Coworking space

Meeting rooms - 13

Conference center (11361 square feet of space)

Computer station

Banquet hall

Gift shop/newsstand

Vending machine

Elevator

ATM/banking services

Free newspapers in lobby

Front-desk safe

English

Spanish

Couples dining

Romance packages available

Smoke-free property

Guest Services

Arcade/game room

Laundry facilities

Children's pool

Refrigerator

Babysitting (surcharge)

Snack bar/deli

Outdoor pool

Playground

Tour/ticket assistance

Laundry facilities

Daily housekeeping

Porter/bellhop

24-hour front desk

Concierge services

Dry cleaning service

Luggage storage

Multilingual staff

Internet

Available in all rooms: Free WiFi

In-room WiFi speed: 25+ Mbps

Available in some public areas: Free WiFi

Outdoors

Garden

Vineyard

Terrace

Balcony

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime contactless check-in available minimum check-in age: 18

Check-out

Check-out before 1:00 pm contactless check-out available

Child Policy

Children are welcome. rollaway/extra beds are available for mxn 500 per night.

Payment Policy

Fee for full breakfast: approximately mxn 370 to 430 for adults, and mxn 220 to 250 for children pet fee: mxn 700 per pet (varies based on length of stay) plus mxn 700 one-time cleaning fee service animals are exempt from fees rollaway bed fee: mxn 500 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Food and water bowls, an off-leash area, and litter boxes are available pets allowed for an extra charge of mxn 700 per pet (varies based on length of stay), plus a one-time cleaning fee of mxn 700 service animals are welcome, and are exempt from fees welcoming dogs and cats only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of clean promise (ihg) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Guillermo

Nov 3, 2025 11:48:51 AM

Review Score: 10

Summary: great hotel

See All Reviews

Room Arrangement

Room Info	Facilities
Standard Room, 2 Queen Beds, Ground Floor Room Size: 334 square feet m² 2 Queen Beds	General Pet-friendly room, Number of living rooms 0, Rollaway/extra beds (surcharge), Ping - 9, Number of bedrooms - 0, Square feet - 334, Extra bed count 1, Number of bathrooms - 1, Free cribs/infant beds, Square meters - 31, Location - ground floor, Garden view, Bed count minimum 2, Bed count maximum 2
Premium Room, 2 Queen Beds Room Size: 377 square feet m² 2 Queen Beds	General Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Ping - 11, Pets not allowed, Square feet - 377, Square meters - 35, Extra bed count 1, Number of bathrooms - 1, Free cribs/infant beds, Bathrobes, Garden view, Bed count minimum 2, Bed count maximum 2
Premium Room, 1 King Bed Room Size: 377 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Ping - 11, Pets not allowed, Square feet - 377, Square meters - 35, Extra bed count 1, Number of bathrooms - 1, Free cribs/infant beds, Bathrobes, Rollaway/extra beds (free), Garden view, Soundproofed, Bed count minimum 1, Bed count maximum 1
Suite, 1 Bedroom Room Size: 676 square feet m² 1 Twin Bed	General Number of living rooms 0, Square feet - 676, Number of bedrooms - 1, Pets not allowed, Extra bed count 1, Number of bathrooms - 1, Free cribs/infant beds, Ping - 19, Square meters - 63, Rollaway/extra beds (free), Garden view, Bed count minimum 1, Bed count maximum 1
Suite Room Size: 334 square feet m² 1 Twin Bed	General Number of living rooms 0, Ping - 9, Number of bedrooms - 0, Pets not allowed, Square feet - 334, Extra bed count 1, Number of bathrooms - 1, Free cribs/infant beds, Square meters - 31, Rollaway/extra beds (free), Garden view, Soundproofed, Bed count minimum 1, Bed count maximum 1
Standard Room, 2 Queen Beds, Garden View Room Size: 320 square feet m² 2 Queen Beds	General Number of living rooms 0, Ping - 9, Square meters - 30, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Garden view, Pets not allowed, Square feet - 320, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Standard Room, 1 King Bed, Accessible Bathtub Room Size: 391 square feet m² 1 King Bed	General Number of living rooms 0, Grab bar - in shower, Number of bedrooms - 0, Ping - 11, Pets not allowed, Grab bar - in bathtub, Square meters - 36, Bathtub grab bar height (inches) - 43, Number of bathrooms - 1, Accessible bathtub, Portable bathtub seat, Shower grab bar height (inches) - 43, Square feet - 391, No rollaway/extra beds, Fixed shower seat, No cribs (infant beds), Bathtub grab bar height (centimeters) - 109, Garden view, Bed count minimum 1, Shower grab bar height (centimeters) - 109, Bed count maximum 1
Standard Room, 1 King Bed (Top Floor) Room Size: 334 square feet m² 1 King Bed	General Pet-friendly room, Number of living rooms 0, Rollaway/extra beds (surcharge), Ping - 9, Number of bedrooms - 0, Square feet - 334, Extra bed count 1, Number of bathrooms - 1, Free cribs/infant beds, Square meters - 31, Garden view, Bed count minimum 1, Bed count maximum 1
Standard Room, 1 King Bed Room Size: 320 square feet m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Ping - 9, Number of bedrooms - 0, Pets not allowed, Extra bed count 1, Square feet - 320, Number of bathrooms - 1, Free cribs/infant beds, Square meters - 30, Garden view, Bed count minimum 1, Bed count maximum 1
Premium Room Room Size: 391 square feet m² 1 Double Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Ping - 11, Pets not allowed, Square meters - 36, Extra bed count 1, Number of bathrooms - 1, Free cribs/infant beds, Square feet - 391, Garden view, Bed count minimum 1, Bed count maximum 1
Standard Room Room Size: 334 square feet m² 2 Twin Beds	General Pet-friendly room, Number of living rooms 0, Rollaway/extra beds (surcharge), Ping - 9, Number of bedrooms - 0, Square feet - 334, Extra bed count 1, Number of bathrooms - 1, Free cribs/infant beds, Square meters - 31, Garden view, Bed count minimum 2, Bed count maximum 2