Grand Velas Riviera Maya - All Inclusive | Resort in Playa del Carmen

| 9.2 (38 Reviews) |  7 Bathrooms  27 Guests
Villa Juarez Resort | Grand Velas Riviera Maya - All Inclusive

Resort in Villa Juarez, Playa del Carmen

Amidst the tropical beauty that embraces the Riviera Maya and overlooking the Caribbean Sea, Grand Velas opens its doors to offer natural environments dedicated to pampering the senses and inviting you to reconnect with the carefree, yet sophisticated, Caribbean lifestyle. Discover the flavors our chefs create in each dish; indulge in rituals that rescue ancestral wellness techniques at SE Spa; enjoy fun family moments with our endless activities, and relish dream-like couples’ moments. Grand Velas Riviera Maya is the background and you are the author of every experience to redefine the meaning of luxury. About the Property Credit - Only Apply at SE Spa. $50 USD SPA Credit per person, per night SPA Bonus applicable on massages, facials and body wrap treatments with a duration of 50 minutes or more. Not transferable between guests. Not cumulative. Not redeemable for cash. Unused balances will not be refunded. Not combinable with other Spa promotions. NOT applicable on SPA Boutique products, Jungle Kids Spa, Beauty Salon, Hydrotherapy Circuit. NOT applicable on treatments available in SPA Cabanas (outdoor areas). Applicable on treatments with a duration of 50 min or more.

Grand Velas Riviera Maya - All Inclusive is located in Playa del Carmen.

This 544 Bedrooms Resort is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Wheelchair Accessible, Balcony/Terrace, Security/Safety, and several others. This is a 5 star rated property and has over 38 reviews with the average score of 9.2 . Coming to Playa del Carmen and needing a place to stay? Be it for work or for leisure, consider staying at this Resort for your next visit, you will surely love it.

You can check the reviews and description of this 544 Bedrooms Resort if you want to learn more about this place in Playa del Carmen. These details are authentic, as they are provided by our partner, booking.com.

This Grand Velas Riviera Maya - All Inclusive in Playa del Carmen is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Grand Velas Riviera Maya - All Inclusive”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Resort, please let us know.

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Amenities

Air Conditioner
Parking
Pool
View
Wheelchair Accessible
Private Beach
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Snack bar
  • Restaurant
  • Breakfast in the room
  • Kid-friendly buffet
  • Bar
  • Kids' meals
  • Special diet meals (on request)
  • Wine/Champagne
  • Fruit
  • Coffee house on site
Parking
  • Parking
  • Free parking
  • Parking on site
Accessibility
  • Wheelchair accessible
  • Toilet with grab rails
Activities
  • Spa
  • Personal trainer
  • Entertainment staff
  • Bike tours
  • Kids' club
  • Fitness center
  • Tour or class about local culture
  • Cycling
  • Karaoke
  • Private beach area
  • Beauty services
  • Movie nights
  • Evening entertainment
  • Cooking class
  • Beach
  • Themed dinners
  • Spa lounge/Relaxation area
  • Game room
  • Public Bath
  • Yoga classes
  • Locker rooms
  • Haircut
  • Steam room
  • Pedicure
  • Ping-pong
  • Walking tours
  • Live sports events (broadcast)
  • Body treatments
  • Aerobics
  • Massage
  • Spa facilities
  • Nightclub/DJ
  • Water sports facilities on site
  • Mini golf
  • Golf course (within 2 miles)
  • Massage chair
  • Facial treatments
  • Spa/Wellness packages
  • Beachfront
  • Manicure
  • Pool table
  • Body wrap
  • Hiking
  • Fitness classes
  • Sauna
  • Playground
  • Fitness
  • Live music/Performance
Entertainment
  • Board games/Puzzles
  • Baby safety gates
  • Indoor play area
  • Outdoor play equipment for kids
General
  • Air conditioning
  • Facilities for disabled guests
  • Safe
  • Soundproof rooms
  • Chapel/Shrine
  • Hypoallergenic room available
  • Non-smoking rooms
  • Elevator
  • Family rooms
Guest Services
  • Daily housekeeping
  • 24-hour front desk
  • Fax/Photocopying
  • Suit press
  • Car rental
  • Baggage storage
  • Ironing service
  • Hair/Beauty salon
  • Concierge
  • Grocery deliveries
  • Business center
  • Dry cleaning
  • Currency exchange
  • Shuttle service (additional charge)
  • Meeting/Banquet facilities
  • Shuttle service
  • Tour desk
  • Valet parking
  • Strollers
  • Babysitting/Child services
  • Laundry
  • Airport shuttle
  • Airport shuttle (additional charge)
  • ATM on site
  • Room service
  • Invoice provided
Internet
  • Internet
  • Free Wifi
  • Wifi
Outdoors
  • Outdoor pool (year-round)
  • Picnic area
  • Outdoor furniture
  • Terrace
  • Outdoor pool
  • Sun deck
  • Garden
Security/Safety
  • CCTV in common areas
  • 24-hour security
  • Key card access
  • Smoke alarms
  • Fire extinguishers
  • Security alarm
  • Key access
  • Guest accommodation sealed after cleaning
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Property cleaned by professional cleaning companies
  • All plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securely
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • Breakfast to-go containers
  • Face masks for guests available
  • First aid kits available
  • Thermometers for guests provided by property
  • Process in place to check health of guests
  • Access to healthcare professionals
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and common areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Contactless check-in/out
  • Cashless payment available
  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed
  • Mobile app for room service
Spa
  • Kids' pool
  • Beach umbrellas
  • Swimming pool
  • Beach chairs/Loungers
  • Pool with view
  • Infinity pool
  • Pool bar
Transportation/Shuttle
  • Airport pickup
  • Airport drop-off

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Partially refundable
Payment Policy
Credit card required
Pet Policy
Pets are not allowed

Restaurants:, piaf frech cuisine & cocina de autor creative, evolutionary cuisine for ages 12 and over in selected seatings, bistro international cuisine for ages 16 and over, please note that reservations and dress code are required for gourmet restaurants: no shorts, sleeveless t-shirts, trainers or sandal. all restaurants and inside bars require appropriate attire for admittance and no bare feet or wet clothing, please note that some rooms are located about 0.6 mi from the beach, there is an additional nightly charge to guarantee connecting rooms, payment has to be made directly at the property upon arrival, connecting rooms are subject to availability.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

License number: 01230089a82d6

Reviews

Value for money:
7.97
Location:
9.14
Staff:
9.22
Facilities:
9.53
Comfort:
9.45
Cleanliness:
9.45
JULIA
Mar 9, 2026 07:00:00 AM
Review Score:   10
Brazil
Reviewer Type: Family With Children
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Nature View Suite Zen Experience
Room Type: Suite
Room Size: 110 m2
1 King bed(s) Bed

Food & Drink

Minibar, Bottle of water, Wine/Champagne, Chocolate/Cookies

Bathroom

Shampoo, Slippers, Free toiletries, Private bathroom, Bathtub, Shower, Toilet paper, Towels/Sheets (extra fee), Body soap, Towels, Conditioner, Bathtub or shower, Hairdryer, Toilet, Bathrobe, Shower cap

General

Air conditioning, Safe, Smoke Alarm, Trash cans, Ironing facilities, Key card access, Tile/Marble floor, Iron, Laptop safe

Media & Technology

Flat-screen TV, TV, Cable channels, Satellite channels, Radio, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Outdoor dining area, Balcony, Terrace

Living Area

Desk

View

Garden view, View

Bedroom

Alarm clock, Wardrobe or closet, Childrens' cribs

Kitchen

Dining table, Wine glasses, Dryer, Coffee machine

Accessibility

Entire unit wheelchair accessible, Entire unit located on ground floor

Room amenities

Clothes rack, Hypoallergenic pillow, Non-feather pillow, Socket near the bed, Feather pillow, Fold-up bed, Sofa bed

Pool and Spa

Pool towels

Safety features

Air purifiers

Exclusive services

Free gym access, Concierge services

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Nature View Suite with Private Pool Zen Experience
Room Type: Suite
Room Size: 110 m2
1 King bed(s) Bed

Food & Drink

Minibar, Bottle of water, Wine/Champagne, Chocolate/Cookies

Bathroom

Shampoo, Slippers, Free toiletries, Private bathroom, Bathtub, Shower, Toilet paper, Towels/Sheets (extra fee), Body soap, Towels, Conditioner, Bathtub or shower, Hairdryer, Toilet, Spa tub, Shower cap, Bathrobe

General

Air conditioning, Safe, Smoke Alarm, Trash cans, Ironing facilities, Key card access, Tile/Marble floor, Iron, Laptop safe

Media & Technology

Flat-screen TV, TV, Cable channels, Satellite channels, Radio, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk

View

Garden view, View

Bedroom

Alarm clock, Wardrobe or closet, Childrens' cribs

Kitchen

Dining table, Wine glasses, Dryer, Coffee machine

Outdoors

Outdoor dining area, Terrace

Room amenities

Clothes rack, Hypoallergenic pillow, Non-feather pillow, Socket near the bed, Feather pillow, Fold-up bed, Sofa bed

Pool and Spa

Plunge Pool, Pool towels, Pool with a view

Safety features

Air purifiers

Exclusive services

Free gym access, Concierge services

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Zen Grand Two Bedroom Family Suite Nature View
Room Type: Family
Room Size: 220 m2
2 Full bed(s) Bed
1 King bed(s) Bed

Internet

Internet facilities

Food & Drink

Minibar, Bottle of water, Wine/Champagne, Chocolate/Cookies

Bathroom

Shampoo, Slippers, Free toiletries, Private bathroom, Bathtub, Shower, Additional bathroom, Towels/Sheets (extra fee), Toilet paper, Body soap, Towels, Conditioner, Bathtub or shower, Hairdryer, Toilet, Spa tub, Shower cap, Bathrobe

General

Air conditioning, Safe, Smoke Alarm, Trash cans, Ironing facilities, Key card access, Interconnecting room(s) available, Tile/Marble floor, Iron, Laptop safe

Media & Technology

Flat-screen TV, TV, Cable channels, Satellite channels, Radio, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Sitting area, Desk

View

Garden view, View

Bedroom

Alarm clock, Wardrobe or closet, Childrens' cribs

Kitchen

Dryer, High chair, Coffee machine, Dining table, Wine glasses

Outdoors

Outdoor dining area, Terrace

Room amenities

Clothes rack, Hypoallergenic pillow, Non-feather pillow, Socket near the bed, Feather pillow, Fold-up bed, Sofa bed

Pool and Spa

Pool towels

Safety features

Air purifiers

Exclusive services

Free gym access, Concierge services

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Ambassador Pool Suite Ocean View
Room Type: Suite
Room Size: 118 m2
1 King bed(s) Bed

Internet

Internet facilities

Food & Drink

Minibar, Bottle of water, Wine/Champagne, Chocolate/Cookies

Bathroom

Shampoo, Slippers, Free toiletries, Private bathroom, Bathtub, Shower, Toilet paper, Towels/Sheets (extra fee), Body soap, Towels, Conditioner, Bathtub or shower, Hairdryer, Toilet, Shower cap

General

Air conditioning, Safe, Smoke Alarm, Trash cans, Ironing facilities, Key card access, Tile/Marble floor, Iron, Laptop safe

Media & Technology

Flat-screen TV, TV, Cable channels, Satellite channels, Radio, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Outdoor dining area, Balcony, Terrace

Living Area

Sitting area, Sofa, Desk

View

Pool view, View, Sea view

Bedroom

Alarm clock, Wardrobe or closet, Childrens' cribs

Kitchen

Dining table, Wine glasses, Dryer, Coffee machine

Room amenities

Clothes rack, Hypoallergenic pillow, Non-feather pillow, Socket near the bed, Feather pillow, Fold-up bed, Sofa bed

Pool and Spa

Plunge Pool, Pool towels, Pool with a view

Safety features

Air purifiers

Exclusive services

Free gym access, Concierge services

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Grand Class Suite Ocean Front
Room Type: Suite
Room Size: 128 m2
1 King bed(s) Bed

Internet

Internet facilities

Food & Drink

Minibar, Bottle of water, Wine/Champagne, Chocolate/Cookies

Bathroom

Shampoo, Slippers, Free toiletries, Private bathroom, Bathtub, Shower, Toilet paper, Towels/Sheets (extra fee), Body soap, Towels, Conditioner, Bathtub or shower, Hairdryer, Toilet, Spa tub, Shower cap

General

Air conditioning, Safe, Smoke Alarm, Trash cans, Ironing facilities, Key card access, Tile/Marble floor, Iron, Laptop safe

Media & Technology

Flat-screen TV, TV, Cable channels, Satellite channels, Radio, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Outdoor dining area, Balcony, Terrace

Living Area

Sitting area, Sofa, Desk

View

View, Sea view

Bedroom

Alarm clock, Wardrobe or closet, Childrens' cribs

Kitchen

Dining table, Wine glasses, Dryer, Coffee machine

Room amenities

Clothes rack, Hypoallergenic pillow, Non-feather pillow, Socket near the bed, Feather pillow, Fold-up bed, Sofa bed

Pool and Spa

Plunge Pool, Pool towels, Pool with a view

Safety features

Air purifiers

Exclusive services

Free gym access, Concierge services

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Ambassador Suite Ocean View
Room Type: Suite
Room Size: 118 m2
1 King bed(s) Bed

Internet

Internet facilities

Food & Drink

Minibar, Bottle of water, Wine/Champagne, Chocolate/Cookies

Bathroom

Shampoo, Slippers, Free toiletries, Private bathroom, Bathtub, Shower, Toilet paper, Towels/Sheets (extra fee), Body soap, Towels, Conditioner, Bathtub or shower, Hairdryer, Toilet, Shower cap

General

Air conditioning, Safe, Smoke Alarm, Trash cans, Ironing facilities, Key card access, Tile/Marble floor, Iron, Laptop safe

Media & Technology

Flat-screen TV, TV, Cable channels, Satellite channels, Radio, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Outdoor dining area, Balcony, Terrace

Living Area

Sitting area, Sofa, Desk

View

Pool view, View, Sea view

Bedroom

Alarm clock, Wardrobe or closet, Childrens' cribs

Kitchen

Dining table, Wine glasses, Dryer, Coffee machine

Accessibility

Entire unit wheelchair accessible, Entire unit located on ground floor

Room amenities

Clothes rack, Hypoallergenic pillow, Non-feather pillow, Socket near the bed, Feather pillow, Fold-up bed, Sofa bed

Pool and Spa

Pool towels

Safety features

Air purifiers

Exclusive services

Free gym access, Concierge services

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Ambassador Two Bedroom Family Suite Ocean View
Room Type: Family
Room Size: 236 m2
2 Full bed(s) Bed
1 King bed(s) Bed

Internet

Internet facilities

Food & Drink

Minibar, Bottle of water, Wine/Champagne, Chocolate/Cookies

Bathroom

Shampoo, Slippers, Free toiletries, Private bathroom, Bathtub, Shower, Additional bathroom, Towels/Sheets (extra fee), Toilet paper, Body soap, Towels, Conditioner, Bathtub or shower, Hairdryer, Toilet, Spa tub, Shower cap

General

Air conditioning, Safe, Smoke Alarm, Trash cans, Ironing facilities, Key card access, Interconnecting room(s) available, Tile/Marble floor, Iron, Laptop safe

Media & Technology

Flat-screen TV, TV, Cable channels, Satellite channels, Radio, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Sitting area, Sofa, Desk

View

View, Sea view

Bedroom

Alarm clock, Wardrobe or closet, Childrens' cribs

Kitchen

Dryer, High chair, Coffee machine, Dining table, Wine glasses

Outdoors

Outdoor dining area, Terrace

Room amenities

Clothes rack, Hypoallergenic pillow, Non-feather pillow, Socket near the bed, Feather pillow, Fold-up bed, Sofa bed

Pool and Spa

Pool towels

Safety features

Air purifiers

Exclusive services

Free gym access, Concierge services

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer

FAQ's

Is this Villa Juarez resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Villa Juarez resort?

Check-in time for Villa Juarez resort starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Villa Juarez resort have a swimming pool?

Yes, this Villa Juarez resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Villa Juarez resort?

Best-rates for the Villa Juarez resort starts from $1,564 per night with includes Sports/Activities, Restaurant, Breakfast, Air Conditioner, Private Beach, Ocean View, Oceanfront, Transportation/Shuttle, Spa, Guest Services, Entertainment, Accessibility, Wellness Facilities, Bar, Internet, Laundry, Wheelchair Accessible, Balcony/Terrace, Security/Safety, Child Friendly, Parking, Pool, View, Business Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Villa Juarez resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Villa Juarez resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Villa Juarez resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Villa Juarez resort?

Based on the information reported by the owner or manager, the Villa Juarez resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Villa Juarez resort?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Resort Availability
Nightly rates from:
USD1,564
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