Is this Puerto Morelos resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Puerto Morelos resort have a swimming pool?

Yes, this Puerto Morelos resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Puerto Morelos resort?

Best-rates for the Puerto Morelos resort starts from $324 per night with includes Designated Smoking Area, TV, Business Services, Sports/Activities, Wellness Facilities, Internet, Pool, Bedding/Linens, Spa, Restaurant, Child Friendly, Laundry, Air Conditioner, View, Toiletries, Guest Services, Breakfast, Ocean View, Balcony/Terrace, Bar, Entertainment with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Puerto Morelos resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Puerto Morelos resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Puerto Morelos resort has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Puerto Morelos resort?

Based on the information reported by the owner or manager, the Puerto Morelos resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Puerto Morelos resort?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Dreams Sapphire Resort & Spa - All Inclusive | Resort in Puerto Morelos

| 8.0 (1023 Reviews) | 1 Bathroom

Puerto Morelos Resort | Dreams Sapphire Resort & Spa - All Inclusive

Resort in Puerto Morelos

Luxury property on the beach, with 4 outdoor pools
Catch some rays at the beach or spend the day relaxing at Dreams Sapphire Resort & Spa - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 8 restaurants.
Dreams Sapphire Resort & Spa - All Inclusive offers 568 accommodations with iPod docking stations and free minibar items. Beds feature down comforters and premium bedding. A pillow menu is available. 50-inch LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages. Renovation of all guestrooms was completed in September 2019.

2 outdoor tennis courts, complimentary bicycles, and a complimentary water park with waterslides are featured at the property. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Pool

Designated Smoking Area

View

Ocean View

Balcony/Terrace

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Bathrooms

Rainfall showerhead

Hair dryer

Toilet paper

Free toiletries

Soap

Toothbrush and toothpaste

Towels

Shampoo

Shower

Bedroom

Bed sheets

Down comforter

Premium bedding

Pillow menu

Blackout drapes/curtains

Free cribs/infant beds

Air conditioning (climate-controlled)

Free rollaway beds

Guidebooks/recommendations

Safe

In-room massage

Iron/ironing board

Desk

Laptop-friendly workspace

Phone

Turndown service

Restaurant dining guide

Free local calls

Breakfast

24-hour room service

Free buffet breakfast available daily 7:00 AM–11:30 AM

3 poolside bars, 6 bars/lounges and 1 swim-up bar

8 restaurants and 1 coffee shop/cafe

Free minibar

Parking

Wheelchair-accessible parking available

Onsite parking includes off-street options

Accessibility

Tile flooring in room

Stairway handrail height (inches): 44

Wheelchair-accessible path of travel

This property does not have elevators

Wheelchair-accessible public washroom

Magnifying mirror

Handrails in stairways

Front entrance ramp

Upper floors accessible by stairs only

Wheelchair-accessible concierge desk

Wheelchair-accessible restaurant

Well-lit path to entrance

Stair-free path to entrance

2 on-site accessible parking spaces

Wheelchair-accessible registration desk height (inches): 43

Wheelchair-accessible spa

Wheelchair-accessible registration desk

Wheelchair-accessible pool

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchairs available on site

Wheelchair-accessible parking

Activities

Windsurfing

Fishing

Boat tours

Sailing

Scooter/moped rentals

Snorkeling

Parasailing

Skydiving

Ecotours

Surfing/body boarding

Hiking/biking trails

Golfing

Scuba diving

Fitness classes

Free water park access

Fitness center

Paddleboards on site

Shopping

Steam room

Billiards/pool table

Basketball

Kayaking

Tennis

Yoga classes

Table tennis

Archery

Pilates classes

Air hockey

Foosball table

Full-service spa

Sauna

Beach volleyball

Volleyball

Playground

4 outdoor pools

2 outdoor tennis courts

Children's pool

Free bicycle rentals

Mini golf

Entertainment

50-inch LED TV

Cable channels

General

Meeting rooms - 4

Conference center (8295 square feet of space)

Banquet hall

Gift shop/newsstand

ATM/banking services

English

Spanish

Romance packages available

Vegan dining options

Designated smoking areas (fines apply)

Games

No plastic coffee stirrers

Local culture & ecosystem education

Comprehensive food waste policy

Couples dining

No plastic drinking straws

Comprehensive recycling policy

Beach towels

Renovated guestrooms - September 2019

Humane treatment of captive wild animals

Vegetarian dining options

Locally-owned & organized tours & activities

Guest Services

Free rollaway/extra beds

Stroller

4 outdoor pools

Children's pool

Children's games

Children's toys

Trampoline

Children's club

Free water park access

Beach toys

Babysitting (surcharge)

Free cribs/infant beds

In-room child care (surcharge)

Snack bar/deli

Mini golf

Waterslide

Playground

Tour/ticket assistance

Daily housekeeping

Porter/bellhop

24-hour front desk

Water sports equipment

Concierge services

Wedding services

Luggage storage

Hair salon

Turndown service

Multilingual staff

Internet

Available in all rooms: Free WiFi

In-room WiFi speed: 50+ Mbps

Available in some public areas: Free WiFi

Outdoors

Pool sun loungers

Pool umbrellas

Garden

Beachfront location

Beach umbrellas

Terrace

Deck or patio

Spa

Massage - deep-tissue

Body scrubs

Aromatherapy

Massage - hot stone

Facials

Reflexology

Manicures and pedicures

Steam room

Massage/treatment rooms

Couples treatment room(s)

5 treatment rooms

Outdoor treatment areas

Body treatments

Hydrotherapy

Massage - on the beach

Detox wraps

Sauna

Spa open daily

Body wraps

Massage - sports

Massage - Swedish

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: midnight early check-in subject to availability late check-in subject to availability minimum check-in age: 18

Check-out

A late check-out fee will be charged check-out before noon late check-out subject to availability

Child Policy

Children are welcome. free rollaway/extra beds! free cribs (infant beds)!

Payment Policy

Pet fee: usd 65 per pet, per night service animals are exempt from fees late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

1 total (up to 22 lbs per pet) pets allowed for an extra charge of usd 65 per pet, per night pets cannot be left unattended service animals are welcome, and are exempt from fees specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property uses a grey water recycling system

Reviews

Jacob

Oct 13, 2025 01:13:32 AM

Review Score: 10

Summary: Everything was awesome nothing to complain about

See All Reviews

Room Arrangement

Room Info	Facilities
Preferred Club Master Suite Ocean Front Swim Out King Room Size: 1040 square feet m² 1 Twin Bed	General Number of living rooms 0, Dining table, Number of bedrooms - 1, Pets not allowed, Beach view, Extra bed count 1, Square feet - 1040, Number of bathrooms - 2, Separate dining area, Square meters - 97, Bathrobes, Private bathroom, Slippers, Ping - 29, Separate sitting area, Club level room, Bed count minimum 1, Bed count maximum 1
Club Junior Suite Ocean Front Swim Out King Room Size: 614 square feet m² 1 King Bed	General Number of living rooms 0, Partially open bathroom, Square feet - 614, Number of bedrooms - 1, Sofa bed, Pets not allowed, Beach view, Ceiling fan, Square meters - 57, Extra bed count 2, Number of bathrooms - 1, Bathrobes, Ping - 17, Club level room, Private plunge pool, Bed count minimum 1, Bed count maximum 1
Preferred Club Master Suite Ocean Front King Room Size: 1040 square feet m² 1 Twin Bed	General Number of living rooms 0, Dining table, Number of bedrooms - 1, Pets not allowed, Extra bed count 1, Square feet - 1040, Number of bathrooms - 2, Separate dining area, Square meters - 97, Bathrobes, Private bathroom, Slippers, Ping - 29, Separate sitting area, Club level room, Bed count minimum 1, Ocean view, Bed count maximum 1
Preferred Club Junior Suite Ocean Front Swim Out Double Room Size: 520 square feet m² 2 Double Beds	General Number of living rooms 0, Partially open bathroom, Number of bedrooms - 1, Pets not allowed, Square meters - 48, Beach view, Square feet - 520, Extra bed count 1, Number of bathrooms - 1, Bathrobes, Slippers, Club level room, Ping - 14.61, Bed count minimum 2, Bed count maximum 2
Preferred Club Junior Suite Ocean Front Swim Out King Room Size: 534 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 534, Partially open bathroom, Number of bedrooms - 1, Pets not allowed, Beach view, Extra bed count 1, Number of bathrooms - 1, Bathrobes, Square meters - 50, Ping - 15, Slippers, Club level room, Bed count minimum 1, Bed count maximum 1
Club Junior Suite Ocean Front Double Room Size: 614 square feet m² 2 Double Beds	General Private hot tub, Number of living rooms 0, Partially open bathroom, Square feet - 614, Number of bedrooms - 1, Sea view, Sofa bed, Pets not allowed, Ceiling fan, Square meters - 57, Extra bed count 2, Number of bathrooms - 1, Bathrobes, Private hot tub (outdoor), Ping - 17, Club level room, Bed count minimum 2, Bed count maximum 2
Two-Bedroom Family Suite Tropical View Room Size: 1040 square feet m² 3 Double Beds and King Bed	General Square meters - 97, Number of living rooms 0, Partially open bathroom, Number of bedrooms - 2, Ping - 29, Garden view, Pets not allowed, Bed count maximum 3, Extra bed count 1, Square feet - 1040, Number of bathrooms - 2, Bed count minimum 3
Preferred Club Junior Suite Tropical View Double Room Size: 520 square feet m² 2 Double Beds	General Number of living rooms 0, Free newspaper, Partially open bathroom, Number of bedrooms - 1, Pets not allowed, Square meters - 48, Square feet - 520, Separate bedroom, Extra bed count 1, Number of bathrooms - 1, Bathrobes, Slippers, Garden view, Club level room, Ping - 14.61, Bed count minimum 2, Bed count maximum 2
Preferred Club Junior Suite Ocean Front Double Room Size: 520 square feet m² 2 Double Beds	General Private hot tub, Number of living rooms 0, Free newspaper, Partially open bathroom, Number of bedrooms - 1, Pets not allowed, Square meters - 48, Square feet - 520, Separate bedroom, Extra bed count 1, Number of bathrooms - 1, Bathrobes, Private hot tub (outdoor), Slippers, Club level room, Ping - 14.61, Ocean view, Bed count minimum 2, Bed count maximum 2
Preferred Club Governor Suite Ocean Front King Room Size: 990 square feet m² 1 King Bed	General Number of living rooms 0, Dining table, Number of bedrooms - 1, Square feet - 990, Pets not allowed, Extra bed count 1, Number of bathrooms - 2, Separate dining area, Bathrobes, Private bathroom, Square meters - 92, Slippers, Ping - 28, Separate sitting area, Club level room, Bed count minimum 1, Ocean view, Bed count maximum 1
Preferred Club Junior Suite Ocean Front King Room Size: 520 square feet m² 1 King Bed	General Private hot tub, Number of living rooms 0, Free newspaper, Partially open bathroom, Number of bedrooms - 1, Pets not allowed, Square meters - 48, Square feet - 520, Separate bedroom, Extra bed count 1, Number of bathrooms - 1, Bathrobes, Private hot tub (outdoor), Slippers, Club level room, Ping - 14.61, Bed count minimum 1, Ocean view, Bed count maximum 1
Preferred Club Junior Suite Tropical View King Room Size: 520 square feet m² 1 King Bed	General Number of living rooms 0, Free newspaper, Partially open bathroom, Number of bedrooms - 1, Pets not allowed, Square meters - 48, Square feet - 520, Separate bedroom, Extra bed count 1, Number of bathrooms - 1, Bathrobes, Slippers, Garden view, Club level room, Ping - 14.61, Bed count minimum 1, Bed count maximum 1
Club Master Suite Ocean Front Swim Out King Room Size: 1227 square feet m² 2 Double Beds	General Number of living rooms 0, Dining table, Partially open bathroom, Number of bedrooms - 1, Ping - 34, Sofa bed, Pets not allowed, Beach view, Ceiling fan, Number of bathrooms - 2, Extra bed count 2, Separate dining area, Bathrobes, Square feet - 1227, Separate sitting area, Club level room, Square meters - 114, Private plunge pool, Bed count minimum 2, Bed count maximum 2
Junior Suite Tropical View Double Room Size: 520 square feet m² 2 Double Beds	General Pet-friendly room, Number of living rooms 0, Partially open bathroom, Number of bedrooms - 1, Garden view, Square meters - 48, Square feet - 520, Ping - 14.61, Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Club Junior Suite Ocean Front King Room Size: 614 square feet m² 1 King Bed	General Private hot tub, Number of living rooms 0, Partially open bathroom, Square feet - 614, Number of bedrooms - 1, Sofa bed, Pets not allowed, Ceiling fan, Square meters - 57, Extra bed count 2, Number of bathrooms - 1, Bathrobes, Private hot tub (outdoor), Ping - 17, Club level room, Bed count minimum 1, Ocean view, Bed count maximum 1
Club Master Suite Ocean Front King Room Size: 1227 square feet m² 1 King Bed	General Private hot tub, Number of living rooms 0, Dining table, Partially open bathroom, Number of bedrooms - 1, Ping - 34, Sofa bed, Pets not allowed, Ceiling fan, Number of bathrooms - 2, Extra bed count 2, Separate dining area, Bathrobes, Private hot tub (outdoor), Square feet - 1227, Separate sitting area, Club level room, Square meters - 114, Bed count minimum 1, Ocean view, Bed count maximum 1
Junior Suite Tropical View King Room Size: 520 square feet m² 1 King Bed	General Number of living rooms 0, Partially open bathroom, Visual fire alarm, Number of bedrooms - 1, Pets not allowed, Square meters - 48, Square feet - 520, Wheelchair accessible, Extra bed count 1, Lowered locks/deadbolt, Number of bathrooms - 1, Lowered peephole/view port in door, Garden view, Ping - 14.61, Bed count minimum 1, Bed count maximum 1
Club Junior Suite Ocean Front Swim Out Double Room Size: 614 square feet m² 2 Double Beds	General Number of living rooms 0, Partially open bathroom, Square feet - 614, Number of bedrooms - 1, Sofa bed, Pets not allowed, Beach view, Ceiling fan, Square meters - 57, Extra bed count 2, Number of bathrooms - 1, Bathrobes, Ping - 17, Club level room, Private plunge pool, Bed count minimum 2, Bed count maximum 2
Club Two-Story Villa Room Size: 1291 square feet m² 4 King Bed, Double Beds and Queen Sofa Bed	General Square meters - 120, Bed count minimum 4, Dining table, Fence around pool, Number of bedrooms - 2, Sofa bed, Pets not allowed, Ceiling fan, Ping - 36, Square feet - 1291, Number of bathrooms - 3, Number of living rooms 1, Extra bed count 2, Private pool, Separate dining area, Bathrobes, Private bathroom, Pool view, Separate sitting area, Club level room, Bed count maximum 4