Crowne Plaza Toluca - Lancaster by IHG | Hotel in Toluca

| 9.1 (155 Reviews) |  11 Bathrooms  26 Guests
Toluca Hotel | Crowne Plaza Toluca - Lancaster by IHG

Hotel in Toluca

Set less than 0.6 mi from Toluca’s center, Crowne Plaza Toluca - Lancaster offers spacious rooms with free Wi-Fi. This modern hotel features a spa and a restaurant. Each stylish, air-conditioned room at Crowne Plaza Toluca - Lancaster has a flat-screen TV and a coffee maker. The private bathroom includes a hairdryer. Guests can enjoy a range of Mexican cuisine in the Plaza Toluca’s restaurant. The hotel spa includes a sauna, and offers treatments including massage, facials and pedicures. There is also a gym on site. Toluca Cathedral and the surrounding old town can be reached in 10 minutes by car. There is easy access to the 15 Motorway, and Mexico City and its airport can be reached in less than an hour by car.

Crowne Plaza Toluca - Lancaster by IHG is located in Toluca.

This 172 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Child Friendly, Laundry, Parking, and several others. This is a 4 star rated property and has over 155 reviews with the average score of 9.1 . Coming to Toluca and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 172 Bedrooms Hotel if you want to learn more about this place in Toluca. These details are authentic, as they are provided by our partner, booking.com.

This Crowne Plaza Toluca - Lancaster by IHG in Toluca is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Crowne Plaza Toluca - Lancaster by IHG”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Show more

Amenities

Air Conditioner
Parking
Designated Smoking Area
Wheelchair Accessible
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Snack bar
  • Breakfast in the room
  • Kids' meals
  • Fruit
  • Wine/Champagne
  • Special diet meals (on request)
  • Bar
Parking
  • Parking
  • Private Parking
  • Free parking
  • Parking on site
  • Parking garage
  • Accessible parking
Accessibility
  • Lowered sink
  • Auditory guidance
  • Bathroom emergency cord
  • Wheelchair accessible
  • Raised toilet
  • Toilet with grab rails
Activities
  • Pool table
  • Beauty services
  • Facial treatments
  • Sauna
  • Body treatments
  • Light therapy
  • Hot tub/Jacuzzi
  • Spa facilities
  • Steam room
  • Spa
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Game room
  • Fitness center
  • Massage
General
  • Designated smoking area
  • Elevator
  • Non-smoking rooms
  • Air conditioning
  • Soundproof rooms
  • Smoke-free property
  • Facilities for disabled guests
  • Safe
  • Wifi in all areas
  • Family rooms
Guest Services
  • Ironing service
  • Laundry
  • Packed lunches
  • Shuttle service (free)
  • Grocery deliveries
  • Shuttle service
  • Daily housekeeping
  • Room service
  • Business center
  • Dry cleaning
  • ATM on site
  • Currency exchange
  • Tour desk
  • Vending machine (drinks)
  • Valet parking
  • Fax/Photocopying
  • Shuttle service (additional charge)
  • Concierge
  • Baggage storage
  • 24-hour front desk
  • Meeting/Banquet facilities
Internet
  • Wifi
  • Internet
  • Free Wifi
Outdoors
  • Terrace
Security/Safety
  • Key card access
  • Fire extinguishers
  • 24-hour security
  • CCTV in common areas
  • Smoke alarms
  • Key access
  • Security alarm
  • CCTV outside property
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation sealed after cleaning
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Use of cleaning chemicals that are effective against coronavirus
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securely
  • Physical distancing in dining areas
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and common areas
  • Face masks for guests available
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Process in place to check health of guests
  • First aid kits available
  • Contactless check-in/out
  • Mobile app for room service
  • Screens or physical barriers between staff and guests in appropriate areas
  • Cashless payment available
  • Physical distancing rules followed

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Payment Policy
Credit card required
Pet Policy
Pets are not allowed

Guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
7.79
Location:
8.51
Staff:
8.69
Facilities:
8.18
Comfort:
8.72
Cleanliness:
8.81
Joerg
Aug 20, 2025 07:00:00 AM
Review Score:   9
Mexico
Reviewer Type: Solo Traveller
Travel Purpose: business
Positive: Fast check in ! Thanks to Frida for being very attentive and helpful all the way !!!
Negative: Parking outside could be improved
Summary: Short pleasant stay in large room
See All Reviews

Room Arrangement

Room Info Facilities
Standard Room
Room Type: Double
Room Size: 43 m2
1 King bed(s) Bed
2 Full bed(s) Bed
Standard Room

Bathroom

Hairdryer, Free toiletries, Shower, Bathrobe, Toilet, Toilet paper, Private bathroom, Bathtub

General

Trash cans, Carpeted, Air conditioning, Ironing facilities, Iron, Interconnecting room(s) available, Safe, Heating

Media & Technology

Flat-screen TV, Radio, TV, Telephone, Cable channels

Living Area

Desk

Bedroom

Childrens' cribs, Alarm clock, Wardrobe or closet

Kitchen

Coffee machine

Room amenities

Clothes rack, Socket near the bed
One-Bedroom King Suite
Room Type: Suite
Room Size: 38 m2
1 King bed(s) Bed

Bathroom

Hairdryer, Free toiletries, Shower, Bathrobe, Toilet, Toilet paper, Private bathroom, Bathtub

General

Trash cans, Carpeted, Air conditioning, Ironing facilities, Iron, Interconnecting room(s) available, Safe, Heating

Media & Technology

Flat-screen TV, Radio, TV, Telephone, Cable channels

Outdoors

Balcony

Living Area

Desk

Bedroom

Childrens' cribs, Alarm clock, Wardrobe or closet

Kitchen

Coffee machine

Room amenities

Clothes rack, Socket near the bed
Junior King Suite
Room Type: Suite
Room Size: 51 m2
1 King bed(s) Bed

Bathroom

Hairdryer, Free toiletries, Spa tub, Shower, Bathrobe, Toilet, Toilet paper, Private bathroom, Bathtub

General

Trash cans, Carpeted, Air conditioning, Ironing facilities, Iron, Safe, Heating

Media & Technology

Flat-screen TV, Radio, TV, Telephone, Cable channels

Living Area

Desk

Bedroom

Childrens' cribs, Alarm clock, Wardrobe or closet

Kitchen

Coffee machine

Room amenities

Clothes rack, Socket near the bed
Standard King Room
Room Type: Double
Room Size: 43 m2
1 King bed(s) Bed
Standard King Room

Bathroom

Hairdryer, Free toiletries, Shower, Bathrobe, Toilet, Toilet paper, Private bathroom, Bathtub

General

Trash cans, Carpeted, Air conditioning, Ironing facilities, Iron, Safe, Heating

Media & Technology

Flat-screen TV, Radio, TV, Telephone, Cable channels

Living Area

Desk

Bedroom

Childrens' cribs, Alarm clock, Wardrobe or closet

Services

Executive lounge access

Kitchen

Coffee machine

Room amenities

Clothes rack, Socket near the bed
Superior Suite
Room Type: Suite
Room Size: 66 m2
1 King bed(s) Bed

Bathroom

Hairdryer, Free toiletries, Shower, Bathrobe, Toilet, Toilet paper, Private bathroom, Bathtub

General

Trash cans, Carpeted, Air conditioning, Ironing facilities, Iron, Safe, Heating

Media & Technology

Flat-screen TV, Radio, TV, Telephone, Cable channels

Living Area

Dining area, Desk

Bedroom

Childrens' cribs, Alarm clock, Wardrobe or closet

Kitchen

Dining table, Coffee machine

Room amenities

Clothes rack, Socket near the bed
Suite
Room Type: Suite
Room Size: 43 m2
1 King bed(s) Bed
Suite

Bathroom

Hairdryer, Free toiletries, Shower, Toilet, Toilet paper, Private bathroom

General

Trash cans, Air conditioning, Ironing facilities, Iron, Safe, Heating

Media & Technology

Flat-screen TV, Radio, TV, Telephone, Cable channels

Living Area

Desk

Bedroom

Childrens' cribs, Alarm clock, Wardrobe or closet

Kitchen

Coffee machine

Room amenities

Clothes rack, Socket near the bed
King Leisure - Nonsmoking
Room Type: Double
Room Size: 43 m2
1 King bed(s) Bed

Bathroom

Hairdryer, Free toiletries, Shower, Toilet, Toilet paper, Private bathroom

General

Trash cans, Air conditioning, Ironing facilities, Iron, Safe, Heating

Media & Technology

Flat-screen TV, Radio, TV, Telephone, Cable channels

Living Area

Desk

Bedroom

Childrens' cribs, Alarm clock, Wardrobe or closet

Kitchen

Coffee machine

Room amenities

Clothes rack, Socket near the bed
Premium King Room
Room Type: Double
Room Size: 43 m2
1 King bed(s) Bed
Premium King Room

Bathroom

Hairdryer, Free toiletries, Shower, Toilet, Toilet paper, Private bathroom

General

Trash cans, Air conditioning, Ironing facilities, Iron, Safe, Heating

Media & Technology

Flat-screen TV, Radio, TV, Telephone, Cable channels

Living Area

Desk

Bedroom

Childrens' cribs, Alarm clock, Wardrobe or closet

Kitchen

Coffee machine

Room amenities

Clothes rack, Socket near the bed
Standard King Room - Accessible
Room Type: Double
Room Size: 51 m2
1 King bed(s) Bed
Standard King Room - Accessible

Bathroom

Hairdryer, Free toiletries, Shower, Toilet, Toilet paper, Private bathroom

General

Trash cans, Air conditioning, Ironing facilities, Iron, Safe, Heating

Media & Technology

Flat-screen TV, Radio, TV, Telephone, Cable channels

Living Area

Desk

Bedroom

Childrens' cribs, Alarm clock, Wardrobe or closet

Kitchen

Coffee machine

Room amenities

Clothes rack, Socket near the bed
Standard Double Room with Two Double Beds
Room Type: Double
Room Size: 43 m2
2 Full bed(s) Bed
Standard Double Room with Two Double Beds

Bathroom

Hairdryer, Free toiletries, Shower, Toilet, Toilet paper, Private bathroom

General

Trash cans, Air conditioning, Ironing facilities, Iron, Safe, Heating

Media & Technology

Flat-screen TV, Radio, TV, Telephone, Cable channels

Living Area

Desk

Bedroom

Childrens' cribs, Alarm clock, Wardrobe or closet

Kitchen

Coffee machine

Room amenities

Clothes rack, Socket near the bed
Premium Queen Room with Two Queen Beds
Room Type: Double
Room Size: 43 m2
2 Queen bed(s) Bed
Premium Queen Room with Two Queen Beds

Bathroom

Hairdryer, Free toiletries, Shower, Toilet, Toilet paper, Private bathroom

General

Trash cans, Air conditioning, Ironing facilities, Iron, Safe, Heating

Media & Technology

Flat-screen TV, Radio, TV, Telephone, Cable channels

Living Area

Desk

Bedroom

Childrens' cribs, Alarm clock, Wardrobe or closet

Kitchen

Coffee machine

Room amenities

Clothes rack, Socket near the bed

FAQ's

Is this Toluca hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Toluca hotel?

Check-in time for Toluca hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Toluca hotel have a swimming pool?

No, this Toluca hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Toluca hotel?

Best-rates for the Toluca hotel starts from $270 per night with includes Toiletries, Internet, Designated Smoking Area, Business Services, Spa, Kitchen, Wheelchair Accessible, Transportation/Shuttle, Security/Safety, Sports/Activities, Restaurant, Entertainment, Child Friendly, Laundry, Parking, Bar, Guest Services, Breakfast, Hot Tub, Air Conditioner, Balcony/Terrace, Accessibility, Wellness Facilities with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Toluca hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Toluca hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Toluca hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Toluca hotel?

Based on the information reported by the owner or manager, the Toluca hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Toluca hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD270
You will be redirected to  
Hot Deal - It has been viewed 127 times today
Not the right fit? Check out our other properties in Toluca
Hostpal Casa Palomares con vista al lago From US $368
         

|
New
House
  • Parking
  • Pet Friendly
  • Balcony/Terrace
Cozy Avandaro Cabin: Nature & Great Family Space From US $244
         

9.6 (4 Reviews)
House
  • Pet Friendly
  • TV
  • Balcony/Terrace
CABAÑAS AVANDARO SANTO BOUTIQUE From US $334
         

|
10.0 (25 Reviews)
Cabin
  • Parking
  • Pet Friendly
  • Balcony/Terrace
Toluca Centrica House From US $125
         

New
House
  • Pet Friendly
  • Designated Smoking Area
  • TV
Casa Bisnaga a 10 min de Ixtapan de la Sal From US $381
         

5.5 (2 Reviews)
House
  • Air Conditioner
  • Parking
  • Pet Friendly
Depa Avandaro From US $108
         

|
8.8 (13 Reviews)
Apartment
  • Parking
  • Pet Friendly
  • Balcony/Terrace
Just in downtown, near many places of tourist interest From US $187
         

New
House
  • Pet Friendly
  • Security/Safety
  • Bedding/Linens
Los Abuelos Bungalow From US $227
         

New
House
  • Security/Safety
  • Kitchen
Incredible view. Luxury and comfort in a great location. From US $1,137
         

10.0 (2 Reviews)
House
  • Parking
  • Pool
  • Designated Smoking Area
Casa Azul. Lakeview Terrace Retreat in Avándaro From US $438
         

House with hottub From US $370
         

10.0 (2 Reviews)
House
  • Pet Friendly
  • Designated Smoking Area
  • TV
Espectacular Casa con Lujo Total En Valle From US $1,197
         

10.0 (1 Review)
House
  • Parking
  • TV
  • Security/Safety
Spectacular House with Jacuzzi and Huge Garden From US $835
         

10.0 (1 Review)
House
  • Parking
  • Designated Smoking Area
  • TV
Vacation house with private pool and hottub From US $400
         

10.0 (1 Review)
House
  • Pet Friendly
  • TV
  • Balcony/Terrace
Incredible Property with Huge Garden and Pool! From US $336
         

Casa Grande - Spectacular House in Avándaro From US $327
         

10.0 (1 Review)
Apartment
  • Parking
  • TV
  • Balcony/Terrace