Is this Casa Polanco Hotel Boutique pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Casa Polanco Hotel Boutique have a swimming pool?

No, this Casa Polanco Hotel Boutique does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Casa Polanco Hotel Boutique?

Best-rates for the Casa Polanco Hotel Boutique starts from $1,499 per night with includes Entertainment, Kitchen, TV, Accessibility, Security/Safety, Sports/Activities, Wellness Facilities, Guest Services, Bar, Breakfast, Child Friendly, Internet, Air Conditioner, Parking, Balcony/Terrace, Bedding/Linens, Transportation/Shuttle, Spa, Restaurant, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Casa Polanco Hotel Boutique a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Casa Polanco Hotel Boutique wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Casa Polanco Hotel Boutique has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Casa Polanco Hotel Boutique?

Based on the information reported by the owner or manager, the Casa Polanco Hotel Boutique indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Casa Polanco Hotel Boutique?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Casa Polanco Hotel Boutique | Hotel in Mexico City

| 10.0 (56 Reviews) | 1 Bathroom

Polanco Hotel | Casa Polanco Hotel Boutique

Hotel in Polanco, Mexico City

Luxury hotel with free valet parking, 3-minute walk to Avenida Presidente Masaryk
A restaurant, a 24-hour fitness center, and a snack bar/deli are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free valet parking are also provided. Other amenities include a rooftop terrace, coffee/tea in a common area, and spa services.
Change of towels is available on request.
Casa Polanco Hotel Boutique offers 19 air-conditioned accommodations with free minibar items and minibars. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 50-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Mexico City hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include safes and phones. Additionally, rooms include espresso makers and complimentary bottled water. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center and complimentary bicycles.

Amenities

Air Conditioner

Parking

Balcony/Terrace

Accessibility

Transportation/Shuttle

Security/Safety

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Shampoo

Hair dryer

Toothbrush and toothpaste (on request)

Private bathroom

Bathrobes

Toilet paper

Towels

Eco-friendly toiletries

Soap

Bedroom

Pillow-top mattress

Air conditioning

Blackout drapes/curtains

Pillow menu

Premium bedding

Bed sheets

Egyptian cotton sheets

Down comforter

Hypo-allergenic bedding

Guidebooks/recommendations

Electrical adapters/chargers

LED light bulbs

In-room massage

Soundproofing

Individually decorated

Turndown service

Individually furnished

Water-efficient toilets only

Restaurant dining guide

Bulk dispenser for toiletries

Water-efficient showers only

Phone

Safe

Slippers

Energy-saving switches

Laptop-friendly workspace

Connecting rooms available

Eco-friendly cleaning products provided

Iron/ironing board (on request)

Breakfast

Room service available

Free full breakfast available daily 8:00 AM–11:00 AM

Coffee/tea in common area(s)

1 restaurant

Coffee/tea maker

Espresso maker

Free bottled water

Free minibar

Champagne service

Parking

Free valet parking on site

Airport shuttle on request

Bus station shuttle (surcharge)

Free offsite parking within 328 ft

24-hour roundtrip airport shuttle (surcharge)

Wheelchair-accessible parking available

Onsite parking options include a garage

Accessibility

Magnifying mirror

Smooth flooring in room

Wheelchair-accessible path of travel

This property does not have elevators

Hardwood flooring in public areas

Area rugs in public areas

Wheelchair-accessible restaurant

Accessible airport shuttle

1 on-site accessible parking spaces

Tile flooring in room

Wheelchair-accessible parking

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible lounge

Well-lit path to entrance

Wheelchair-accessible registration desk height (inches): 35

Area rugs in room

Low-height electrical outlets in bathroom

Wheelchair-accessible registration desk

Wheelchair-accessible concierge desk

Hardwood flooring in room

Activities

Free bicycle rentals

Spa services

Bike parking

Bike storage

24-hour fitness center

Entertainment

Digital channels

Premium channels

Netflix

50-inch Smart TV

Streaming services

General

Coworking space

Library

Front-desk safe

English

Spanish

Communal living room

Books

Rooftop garden

Vegetarian dining options

At least 80% organic food

Smoke-free property

At least 80% lighting from LEDs

Couples dining

Double-glazed windows

Locally-owned & organized tours & activities

Humane treatment of captive wild animals

Local culture & ecosystem education

At least 80% of food locally-sourced

Renovated entire property - June 2022

Romance packages available

Vegan dining options

Guest Services

Babysitting (surcharge)

Snack bar/deli

Soundproofed rooms

Children's games

Dry cleaning service

Change of towels (on request)

Porter/bellhop

Tour/ticket assistance

Change of bedsheets (on request)

24-hour front desk

Daily housekeeping

Concierge services

Turndown service

Multilingual staff

Internet

Available in some public areas: Free WiFi

In-room WiFi speed: 50+ Mbps

Available in all rooms: Free WiFi

Outdoors

Rooftop terrace

Garden

Spa

Massage - sports

Massage - deep-tissue

Reflexology

Body wraps

Body treatments

Aromatherapy

Facials

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 18

Check-out

Check-out before noon

Child Policy

Children are welcome. rollaway/extra beds are available for usd 130.0 per day. cribs (infant beds) are not available.

Payment Policy

Airport shuttle fee: usd 70 per vehicle (one-way, maximum occupancy 4) airport shuttle fee per child: usd 70 (one-way), (up to 18 years old) rollaway bed fee: usd 130.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property uses eco-friendly cleaning products

Reviews

william

Sep 30, 2025 02:05:01 PM

Review Score: 10

Summary: We couldn’t ask for a better hotel experience. Actually it’s hard to call Casa Polanco a hotel; it’s more like a charming Hacienda. From the moment you arrive, you feel like you are staying with close friends or family. Charming staff, excellent breakfast and lunch items, and an excellent array of beverages, including liquor, beer, and wine, all at no additional charge. The rooms are wonderfully appointed and clean. We will definitely return to Casa Polanco on our next trip to Mexico City.

See All Reviews

Room Arrangement

Room Info	Facilities
Premier Double Patio View Room Size: 428 square feet m² 2 Queen Beds	General Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Square feet - 428, Shower only, Ping - 12, Extra bed count 1, Travel crib, Square meters - 40, Desk, Courtyard view, Rainfall showerhead, Bed count minimum 2, Bed count maximum 2
Deluxe King Size Room Size: 310 square feet m² 1 King Bed	General Ping - 9, No rollaway/extra beds, Number of bedrooms - 1, Shower only, Courtyard view, Rainfall showerhead, Wheelchair accessible, Bed count minimum 1, Square meters - 28.76, Bed count maximum 1, Square feet - 310
Grand Suite Room Size: 495 square feet m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Patio, Number of bedrooms - 0, Square feet - 495, Shower only, Ping - 14, Square meters - 46, Extra bed count 1, Travel crib, Desk, Separate sitting area, Courtyard view, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Suite Polanco Room Size: 538 square feet m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Square feet - 538, Extra bed count 1, Travel crib, Balcony or patio, Square meters - 50, Separate bathtub and shower, Ping - 15, Desk, Park view, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Premier Park View Room Size: 463 square feet m² 1 King Bed	General Square meters - 43, Balcony or patio, No rollaway/extra beds, Desk, Number of bedrooms - 1, Shower only, Park view, Ping - 13, Rainfall showerhead, Bed count minimum 1, Square feet - 463, Bed count maximum 1
Suite Lincoln Room Size: 689 square feet m² 1 King Bed	General Square feet - 689, Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Extra bed count 1, Travel crib, Ping - 19, Square meters - 64, Separate bathtub and shower, Desk, Park view, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1, Furnished balcony
Suite Anatole Room Size: 633 square feet m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Square feet - 633, Number of bedrooms - 0, Square meters - 58.8, Extra bed count 1, Travel crib, Separate bathtub and shower, Desk, Ping - 18, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1, City view
Premier Patio View Room Size: 431 square feet m² 1 King Bed	General Square meters - 40, No rollaway/extra beds, Number of bedrooms - 1, Shower only, Ping - 12, Courtyard view, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1, Square feet - 431