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Casa Lum | Hotel in San Cristóbal de las Casas

| 9.8 (195 Reviews) |  1 Bathroom
Zona Centro Hotel | Casa Lum

Hotel in Zona Centro, San Cristóbal de las Casas

This hotel features a full-service spa, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a rooftop terrace, spa services, and a meeting room.
Casa Lum offers 8 accommodations with laptop-compatible safes and bathrobes. Beds feature premium bedding. 42-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.


The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Parking
Designated Smoking Area
TV
Balcony/Terrace
Transportation/Shuttle
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Heating
Internet
Laundry

Facility Overview

Bathrooms
  • Shower
  • Private bathroom
  • Bathrobes
  • Towels
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Bedroom
  • Free local calls
  • Soundproofing
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Heated floors
  • Phone
  • Slippers
  • Heating
  • Bed sheets
  • Premium bedding
Breakfast
  • Full breakfast available for a fee daily 7:00 AM–noon: MXN 190 per person
  • 1 bar
  • 1 restaurant
  • Room service available
  • Champagne service
Parking
  • Free self parking on site
  • Limited onsite parking
  • Free offsite parking within 984 ft
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Airport shuttle on request
  • Onsite parking includes off-street options
Accessibility
  • Wheelchair accessible (may have limitations)
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
Activities
  • Designer stores
  • Full-service spa
  • Bicycle rentals
Entertainment
  • Cable channels
  • 42-inch flat-screen TV
General
  • Meeting room
Guest Services
  • Multilingual staff
  • Luggage storage
  • Tour/ticket assistance
  • Porter/bellhop
  • Daily housekeeping
  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Separate living room
  • Soundproofed rooms
  • Babysitting (surcharge)
  • In-room child care (surcharge)
  • Laundry facilities
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi
Outdoors
  • Rooftop terrace
  • Garden
Spa
  • Massages
  • Couples treatment room(s)

Policies

Check-in
Check-in time starts at 3:00 pm late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before noon contactless check-out available
Child Policy
Children are welcome. kids stay free! up to 2 children 11 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Fee for full breakfast: approximately mxn 190 per person airport shuttle fee: mxn 1800 per vehicle (roundtrip) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash cashless transactions are available safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Reviews

gisela
Jul 1, 2026 10:41:18 PM
Review Score:   8
Summary: Beautiful hotel. Location is great. Everything was very close by and within walking distance. The only thing we had a hard time with, was the fact that the bed is located up stairs. We had to climb down in the middle of the night to go to the restroom downstairs.
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Room Arrangement

Room Info Facilities
Garden Family Kuxel Room
Room Size: 431 square feet m2
2 Double Beds
Garden Family Kuxel Room

General

Square meters - 40, Square feet - 431, Patio, Courtyard view, Desk, Yard, Free cribs/infant beds, Number of bedrooms - 1, Ping - 12.11, Bed count minimum 2, Bed count maximum 2
Vaichil Double Room
Room Size: m2
1 Queen Bed
Vaichil Double Room

General

Garden view, Wheelchair accessible, Free cribs/infant beds, Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1
Ipil Double Room
Room Size: m2
1 Queen Bed
Ipil Double Room

General

Garden view, Wheelchair accessible, Free cribs/infant beds, Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1
Kool Luxury Suite Room
Room Size: 646 square feet m2
2 Queen Bed and King Bed
Kool Luxury Suite Room

General

Square meters - 60, Square feet - 646, Desk, Wheelchair accessible, Free cribs/infant beds, Number of bedrooms - 1, Ping - 18.15, Bed count minimum 2, Bed count maximum 2
Lekil Luxury Suite Room
Room Size: 646 square feet m2
2 Queen Bed and Double Bed
Lekil Luxury Suite Room

General

Square meters - 60, Square feet - 646, Desk, Wheelchair accessible, Free cribs/infant beds, Number of bedrooms - 1, Ping - 18.15, Bed count minimum 2, Bed count maximum 2
Tsijil Double Room
Room Size: m2
1 Queen Bed
Tsijil Double Room

General

No windows, Wheelchair accessible, No cribs (infant beds), Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1
Garden Queen Banomil Room
Room Size: 581 square feet m2
1 Queen Bed
Garden Queen Banomil Room

General

Square meters - 54, Square feet - 581, Patio, Courtyard view, Desk, Down comforter, In-room massage available, Premium bedding, Yard, Free cribs/infant beds, Number of bedrooms - 1, Ping - 16.33, Bed count minimum 1, Bed count maximum 1
Jr. Chulel Suite Room
Room Size: 646 square feet m2
1 King Bed
Jr. Chulel Suite Room

General

Square meters - 60, Square feet - 646, Desk, In-room massage available, iPod docking station, MP3 docking station, Free cribs/infant beds, Number of bedrooms - 1, Ping - 18.15, Bed count minimum 1, Bed count maximum 1

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

No, this Casa Lum does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Casa Lum starts from $166 per night with includes Transportation/Shuttle, Business Services, Toiletries, Laundry, Bedding/Linens, Wellness Facilities, Bar, Parking, Spa, Restaurant, Designated Smoking Area, Breakfast, Child Friendly, Heating, Internet, Guest Services, TV, Balcony/Terrace with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Casa Lum has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Casa Lum indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.