Casa Chukum Bacalar | Hotel in Bacalar

| 9.8 (105 Reviews) |  1 Bathroom
Mario Villanueva Madrid Hotel | Casa Chukum Bacalar

Hotel in Mario Villanueva Madrid, Bacalar

An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a rooftop terrace are onsite.
Casa Chukum Bacalar offers 17 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. These individually decorated accommodations include desks. Beds feature pillowtop mattresses. 55-inch Smart televisions come with digital channels.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided daily.


Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
View
Ocean View
Balcony/Terrace
Accessibility
Security/Safety
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Internet

Facility Overview

Bathrooms
  • Shower
  • Rainfall showerhead
  • Private bathroom
  • Towels
  • Eco-friendly toiletries
Bedroom
  • Pillow-top mattress
  • Bed sheets
  • Blackout drapes/curtains
  • Air conditioning
  • Laptop-friendly workspace
  • Eco-friendly cleaning products provided
  • Water-efficient showers only
  • Access via exterior corridors
  • Bulk dispenser for toiletries
  • Individually decorated
  • Safe
  • LED light bulbs
  • Desk
  • Water-efficient toilets only
  • Soundproofing
Breakfast
  • 1 bar
  • 1 restaurant and 1 coffee shop/cafe
  • Cooked-to-order breakfast available for a fee daily 8:00 AM–10:00 AM: MXN 200 for adults and MXN 100 for children
  • Coffee/tea in common area(s)
  • Coffee/tea filters (reusable)
  • Champagne service
  • Free bottled water
  • Minibar
Parking
  • Airport shuttle on request
  • Free uncovered self parking on site
  • 24-hour pick-up airport shuttle (surcharge)
  • Onsite parking includes off-street options
Accessibility
  • Smooth flooring in public areas
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Gravel flooring in public areas
  • Upper floors accessible by stairs only
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Tile flooring in room
  • Well-lit path to entrance
  • Hardwood flooring in public areas
  • This property does not have elevators
  • Tile flooring in public areas
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible registration desk
Activities
  • Ziplining
  • Marina
  • Scooter/moped rentals
  • Boat tours
  • Fitness center (discounted access)
  • Kayaking
  • Sailing
  • Bicycle rentals
  • Mountain biking
  • Ecotours
  • Outdoor pool
  • Fitness center
  • Spa services
  • Motor boating
  • Bike parking
Entertainment
  • Digital channels
  • 55-inch Smart TV
General
  • Coworking space
  • Front-desk safe
  • Water dispenser
  • Italian
  • Spanish
  • English
  • Beach towels
  • Locally-owned & organized tours & activities
  • Reusable cups only
  • Local artist showcase
  • Romance packages available
  • Mosquito nets
  • Double-glazed windows
  • Games
  • At least 80% of food locally-sourced
  • At least 80% lighting from LEDs
  • Smoke-free property
  • Vegetarian dining options
  • Local culture & ecosystem education
  • No plastic water bottles
  • Books
  • No plastic soda bottles
  • No plastic drinking straws
Guest Services
  • Pool toys
  • Soundproofed rooms
  • Children's toys
  • Children's games
  • Snack bar/deli
  • Outdoor pool
  • Highchair
  • Children's dinnerware
  • Luggage storage
  • Daily housekeeping
  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
Outdoors
  • Outdoor furniture
  • Garden
  • BBQ grill(s)
  • Picnic area
  • Nature reserve
  • Pool umbrellas
  • Rooftop terrace
Spa
  • Massages

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: midnight contactless check-in available early check-in subject to availability late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before noon contactless check-out available
Child Policy
Children are welcome. rollaway/extra beds are available for mxn 250.0 per day.
Payment Policy
Fee for cooked-to-order breakfast: approximately mxn 200 for adults and mxn 100 for children airport shuttle fee: mxn 700 per room rollaway bed fee: mxn 250.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts cash this property uses eco-friendly cleaning products

Reviews

DAVID
Mar 28, 2025 09:14:30 AM
Review Score:   10
Summary: Everything es good! Gracias.
See All Reviews

Room Arrangement

Room Info Facilities
Superior Room, 1 King Bed, Garden View
Room Size: 258 square feet m2
1 King Bed
Superior Room, 1 King Bed, Garden View

General

Rollaway/extra beds (surcharge), Square feet - 258, Partial lake view, No cribs (infant beds), Number of bedrooms - 1, Ping - 7, Square meters - 24, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Comfort Double Room, 1 Queen Bed, Garden View
Room Size: 236 square feet m2
1 Queen Bed
Comfort Double Room, 1 Queen Bed, Garden View

General

Rollaway/extra beds (surcharge), Square feet - 236, No cribs (infant beds), Number of bedrooms - 1, Garden view, Ping - 6.63, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square meters - 22
Family Twin Room, Garden View
Room Size: 258 square feet m2
2 Double Beds
Family Twin Room, Garden View

General

Rollaway/extra beds (surcharge), Square feet - 258, No cribs (infant beds), Number of bedrooms - 1, Ping - 7, Garden view, Room and bed type depend on availability check-in, Square meters - 24, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Premium Room, 1 King Bed, Garden View
Room Size: m2
1 King Bed
Premium Room, 1 King Bed, Garden View

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, No cribs (infant beds), Garden view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Deluxe Room, 1 King Bed, Garden View
Room Size: 258 square feet m2
1 King Bed
Deluxe Room, 1 King Bed, Garden View

General

Rollaway/extra beds (surcharge), Square feet - 258, No cribs (infant beds), Number of bedrooms - 1, Ping - 7, Garden view, Square meters - 24, Bed count minimum 1, Extra bed count 1, Bed count maximum 1

FAQ's

Is this Casa Chukum Bacalar pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Casa Chukum Bacalar have a swimming pool?

Yes, this Casa Chukum Bacalar has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Casa Chukum Bacalar?

Best-rates for the Casa Chukum Bacalar starts from $98 per night with includes Guest Services, Child Friendly, Ocean View, Entertainment, Barbecue/Outdoor Cooking, Air Conditioner, Accessibility, Bedding/Linens, Restaurant, Breakfast, Internet, Parking, Pool, Balcony/Terrace, Security/Safety, Sports/Activities, Wellness Facilities, View, Spa, Bar with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Casa Chukum Bacalar a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Casa Chukum Bacalar wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Casa Chukum Bacalar has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Casa Chukum Bacalar?

Based on the information reported by the owner or manager, the Casa Chukum Bacalar indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Casa Chukum Bacalar?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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USD98
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