Casa Chukum Bacalar | Hotel in Bacalar

| 9.8 (116 Reviews) |  1 Bathroom
Mario Villanueva Madrid Hotel | Casa Chukum Bacalar

Hotel in Mario Villanueva Madrid, Bacalar

An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a rooftop terrace are onsite.
Casa Chukum Bacalar offers 17 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. These individually decorated accommodations include desks. Beds feature pillowtop mattresses. 55-inch Smart televisions come with digital channels.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided daily.


Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
View
Ocean View
Balcony/Terrace
Accessibility
Security/Safety
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Internet

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: midnight contactless check-in available early check-in subject to availability late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before noon contactless check-out available
Child Policy
Children are welcome. rollaway/extra beds are available for mxn 250.0 per day.
Payment Policy
Fee for cooked-to-order breakfast: approximately mxn 200 for adults and mxn 100 for children airport shuttle fee: mxn 700 per room rollaway bed fee: mxn 250.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts cash

Reviews

John
Jan 18, 2026 08:32:24 AM
Review Score:   10
Summary: From the moment we checked in, we felt welcome and in a relaxing space. The owners of this boutique hotel have put much effort into making it a special place that exudes calm and kindness. The staff is friendly and helpful. The rooms are comfortable and quiet at night (the walls are thick, so one doesn't hear the neighbors). The interor garden with a pool is a lovely refuge. The hotel is close to many good restaurants and just a short walk to the lovely water of the lagoon. We highly recommend this hotel in Bacalar!
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FAQ's

Is this Casa Chukum Bacalar pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Casa Chukum Bacalar have a swimming pool?

Yes, this Casa Chukum Bacalar has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Casa Chukum Bacalar?

Best-rates for the Casa Chukum Bacalar starts from $97 per night with includes Pool, Ocean View, Spa, Guest Services, Entertainment, Security/Safety, Sports/Activities, Child Friendly, Air Conditioner, View, Accessibility, Bedding/Linens, Wellness Facilities, Bar, Barbecue/Outdoor Cooking, Internet, Parking, Balcony/Terrace, Restaurant, Breakfast with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Casa Chukum Bacalar a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Casa Chukum Bacalar wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Casa Chukum Bacalar has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Casa Chukum Bacalar?

Based on the information reported by the owner or manager, the Casa Chukum Bacalar indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Casa Chukum Bacalar?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:
USD97
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